Cooper Norwich BMW
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Customer Reviews (289)
Review from 
Brilliant service and a good deal very…
Brilliant service and a good deal very impressed
Reply from Cooper Norwich BMW
on 23 Mar
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Review from Would not honour screen price!
This dealership had a big range of cars available should the car I reserved not be suitable for me and the car that I bought I have been happy with. The reason for 3 stars was that when I looked at this car on line it was showing one price and when I reserved the car and got to the dealership the screen price was £300 lower and despite the salesman's efforts Inchcape would not honour the lower price. The excuse was poor as to why they had not updated the screen price was that they do not have time to update their prices when Inchcape update the prices for each dealership. What I ask is why did they not have time to do this when I phoned ahead to say I was coming to the dealership to look at the car but they had time to clean it and make it look great for me to see. I bought the car in spite of this but it still feels like I was cheated by Inchcape.
Reply from Cooper Norwich BMW
on 22 Mar
Good Morning Mr Johnson, please do make contact with us here at [email protected] and we will gladly assist, sorry for any confusion.
Review from Good experience
Good experience. James Albon was fair and straightforward to deal with
Reply from Cooper Norwich BMW
on 20 Mar
Andrew Prestwich, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Inchcape. Thank you again for the great review!
Review from The staff were all extremely helpful
The staff were all extremely helpful, polite and friendly
Reply from Cooper Norwich BMW
on 19 Mar
Peter Norris, thank you so much for your high rating! We look forward to your next visit! Take care!
Review from Fantastic service from Christina…
Fantastic service from Christina Drabble, will definitely return for my next vehicle!
Reply from Cooper Norwich BMW
on 19 Mar
Thank you again for taking the time to let us know how we did. We hope you have a great day!