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Cooper Norwich BMW

Our awards

Highly rated for our customer service 2020

Cooper Norwich BMW

We have a wide selection of fully approved used and nearly new vehicles ready and available to test-drive. Whether this is your first BMW or your next one, our BMW specialists are on hand to help you find something which meets your requirements. We know you may have already carried out plenty of research on what you are looking for, so we are on hand to take you on a test drive, source you something in particular or show you around our vehicles. We tailor everything around you to make your experience easy, comfortable and enjoyable. Buying a car is exciting, so we want to give you the confidence that you are getting the best value for money, an amazing experience and of course, the best car. Being part of the Inchcape Group means there are many benefits along with flexible finance options to choose from. And the journey doesn’t just stop there, as we will always be on hand when your vehicle needs servicing, an MOT, genuine parts or simply just for advice. You can be sure that our fully trained technicians will give your pride and joy the TLC required. Plus, being part of the Inchcape family gives you free access to our Accident Aftercare benefit, available to all our customers. So please feel free to come and relax in our showroom and let us help you find your next car.

Services offered

  • New and Used Vehicle Sales
  • Part Exchange vehicles wanted
  • Flexible Finance and Insurance
  • MOT, Servicing and Warranty
  • Genuine Parts and Accessories
  • Accident Aftercare benefit for our customers
  • Delivery

Customer Rating

4.6 out of 5

Rating breakdown

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Customer Reviews (293)

  • Brilliant service and a good deal very…

    By Miss Beverley Daniels on 21 Mar 19 | VERIFIED PURCHASE

    Brilliant service and a good deal very impressed

    Reply from Cooper Norwich BMW

    on 23 Mar 19

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

  • Would not honour screen price!

    By Mr. N Johnson on 20 Mar 19 | VERIFIED PURCHASE

    This dealership had a big range of cars available should the car I reserved not be suitable for me and the car that I bought I have been happy with. The reason for 3 stars was that when I looked at this car on line it was showing one price and when I reserved the car and got to the dealership the screen price was £300 lower and despite the salesman's efforts Inchcape would not honour the lower price. The excuse was poor as to why they had not updated the screen price was that they do not have time to update their prices when Inchcape update the prices for each dealership. What I ask is why did they not have time to do this when I phoned ahead to say I was coming to the dealership to look at the car but they had time to clean it and make it look great for me to see. I bought the car in spite of this but it still feels like I was cheated by Inchcape.

    Reply from Cooper Norwich BMW

    on 22 Mar 19

    Good Morning Mr Johnson, please do make contact with us here at tellusmore@inchcape.co.uk and we will gladly assist, sorry for any confusion.

  • Good experience

    By Andrew Prestwich on 18 Mar 19 | VERIFIED PURCHASE

    Good experience. James Albon was fair and straightforward to deal with

    Reply from Cooper Norwich BMW

    on 20 Mar 19

    Andrew Prestwich, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Inchcape. Thank you again for the great review!

  • The staff were all extremely helpful

    By Peter Norris on 18 Mar 19 | VERIFIED PURCHASE

    The staff were all extremely helpful, polite and friendly

    Reply from Cooper Norwich BMW

    on 19 Mar 19

    Peter Norris, thank you so much for your high rating! We look forward to your next visit! Take care!

  • Fantastic service from Christina…

    By Mr Oliver Gardiner on 17 Mar 19 | VERIFIED PURCHASE

    Fantastic service from Christina Drabble, will definitely return for my next vehicle!

    Reply from Cooper Norwich BMW

    on 19 Mar 19

    Thank you again for taking the time to let us know how we did. We hope you have a great day!