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CarShop Norwich

Rating: 4.7/5(1630 reviews)
Express Click and collect!
Finance your car online today
Contactless home delivery

Get in touch

Address

  • 73 Whiffler Road
  • Norwich
  • Norfolk
  • NR3 2AW

Opening hours

Closed
Tuesday09:00 - 20:00
Wednesday09:00 - 20:00
Thursday09:00 - 20:00
Friday09:00 - 20:00
Saturday09:00 - 19:00
Sunday11:00 - 17:00
Monday09:00 - 20:00

About us

We lovingly prepare every car before they reach our stores, so you can be confident they are CarShop Quality and Safety Assured. And with over 9,000 cars to choose from, we’re bound to have your next perfect car! Looking for finance? Our expert team can work on securing you a competitive package based on your individual needs and circumstances too. For added reassurance, you’ll benefit from our Best Price Promise, a 3-month CarShop Warranty and a 14-day Money-back Guarantee on every car. The…

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COVID-19 safety measures

  • Social distancing measures in place
  • Contactless collection

Our Norwich showroom and service centre are now open. You can still start your journey with us today online by reserving a vehicle, getting pre-approved for finance, booking an appointment or guaranteeing your part exchange valuation, this will help to reduce the time you’ll need to spend in-store.

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AutoTrader awards

Other Awards

  • Investors in People – Silver Standard – 2015
  • Motor Trader Awards – Customer Care – 2016

Our services

Business

  • Home delivery
  • Click and collect
  • Contactless transactions
  • Extended warranties

Onsite facilities

  • Used vehicle sales
  • Servicing

Location

Address

  • 73 Whiffler Road
  • Norwich
  • Norfolk
  • NR3 2AW

Contact us

Need to reach us quickly?

Call or live chat with us to get a quick response to your query.

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1630 customer reviews

1630 customer reviews

  • Peter Belton08 Mar
    5.0

    VERIFIED PURCHASE

    smooth efficient and completed on time…

    smooth efficient and completed on time to the minute

    CarShop Norwich10 MarDealer reply

    peter - Thank you for taking the time to leave a review. Its lovely to hear your experience has gone smoothly. We hope to see you again. Kind Regards, Michelle - Brand Experience Manager

  • Miss Kazuva11 Feb
    4.0

    VERIFIED PURCHASE

    Great service.

    I’ve been buying my cars from Norwich Car Shop for a few years now and their service is good. The staff are very polite and friendly.

    CarShop Norwich17 FebDealer reply

    Miss kazuva - Thank for your kind words, We really do have a good friendly bunch at here at Carshop Norwich. We look forward to welcoming you back when its time for your next purchase. Kind Regards -Michelle, Brand Experience Manager

  • Grahame Gates10 Feb
    2.0

    VERIFIED PURCHASE

    Booked my car in for mot and service

    Booked my car in for mot and service, mechanic sent a video highlighting a fault with egr asked me if I wanted to pay £300 to fix I called and said it is still covered by 12 month warranty I was assured the mechanic would call me.... He didn't. They gave me car back straight without saying a word about it??????

    CarShop Norwich25 FebDealer reply

    Grahame - thank you for taking the time to provide this detail around your recent experience. So sorry that the technician did not contact you as promised. We have reached out to the store team to better understand the vehicle issues and actions and will arrange for someone to contact you.

  • Mr04 Feb
    5.0

    VERIFIED PURCHASE

    Corrie and Michelle are an asset

    Corrie and Michelle are an asset to the car shop Norwich. Without these two, I can honestly say I don’t think I would have used car shop again. This is my third vehicle from yourselves and had it not have been for Michelle understanding the issue and actually doing something about it, I would have been very stuck. Corrie is also fantastic at client service and so helpful and polite.

    CarShop Norwich12 FebDealer reply

    Mr Stannard - Thank you for your 5*. Its been an absolute pleasure! Thank you for your patience's while we worked to resolve the issue you had. Take care, Michelle - Brand Experience Manager

  • Violet Wilson03 Feb
    5.0

    VERIFIED PURCHASE

    Stress free day

    Every thing was really good, with the service and staff. As always with customer commitment offered first class, thank you all for making my day completely stress free.

    CarShop Norwich12 FebDealer reply

    Violet - Thank you for the 5* review. We aim to make everything as easy and as stress free as possible, pleased hear your experience was no different. Take care. Kind Regards, Michelle - Brand Experience Manager

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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