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Rockar Jaguar Westfield Stratford

Our awards

Highly rated for our customer service 2020

Rockar Jaguar Westfield Stratford

We're Rockar and we’re changing the way you buy your car. Search and configure your new car, part exchange your old car, choose a finance option that suits your needs, checkout, and then track delivery online. All without a sales person steering the process. Alternatively, you can pop and see us at our digital store based in the Westfield shopping centre in Stratford, where you can chat to our Angels who are product experts (and genuinely nice folk). They aren't paid commission, so you get all the info you need without feeling pressured. In a nutshell, we hand control well and truly over to you. Interested? Visit us online today

Customer Rating

4.8 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (107)

  • Smooth experience

    By customer on 24 Jul | VERIFIED PURCHASE

    Quick responses, very informative and helpful

    Reply from Rockar Jaguar Westfield Stratford

    on 29 Jul

    Thank you for being a super customer and taking the time to leave us some feedback! We really do appreciate it and we're so glad to hear you had a great experience. Enjoy your new car :-)

  • Excellent deals, easy online process, great custo…

    By Kamryz on 17 Jul | VERIFIED PURCHASE

    I m in the process if buying new car online. Not only the whole process has been made simple and straight forward, I also found the best deal at Rockar. Customer service is great in responding to any queries. I am looking forward to now receiving my car soon

    Reply from Rockar Jaguar Westfield Stratford

    on 29 Jul

    Thank you for taking the time to leave a review, Kamryz, we are so glad to hear you had such a simple and straight forward experience with Rockar :-) We love sharing pictures of our happy customers with their new car, so feel free to send us one when you take delivery! Thanks again for choosing Rockar!

  • Fantastic service all the way through…

    By Tony on 17 Jul | VERIFIED PURCHASE

    Fantastic service all the way through the buying/delivery process.

    Reply from Rockar Jaguar Westfield Stratford

    on 29 Jul

    It's great to hear you had an excellent 5* experience, Tony. Thank you for taking the time to leave us a review & of course, for choosing Rockar :-) enjoy your new car!

  • Jaguar F pace

    By Leonardo on 03 Jul | VERIFIED PURCHASE

    Great customer service , friendly and helpful staff even though some miscommunication due to covid-19 overall satisfied so far 👍

    Reply from Rockar Jaguar Westfield Stratford

    on 29 Jul

    Hi Leonardo, thank you for taking the time to leave us a review. We're glad the majority of your Rockar experience was excellent but sorry to hear there was some miscommunication. We are open to all feedback and will certainly look into your experience to see what we can improve in the future. If there is anything else we can help with, please do contact us at helpme@rockar.com :-) Thank you again for choosing Rockar!

  • Excellent from Start to Delivery

    By Peter on 26 Jun | VERIFIED PURCHASE

    Excellent from first POC to delivery.. Brilliant deal and customer service throughout.. Chris was awesome and the delivery team as professional, courteous and as knowledgeable as I would expect from a Jaguar team! Very satisfied customer

    Reply from Rockar Jaguar Westfield Stratford

    on 29 Jul

    Thanks for the feedback, Peter! Our team certainly do know their stuff, that's for sure - we're so glad it came in handy for you :-) and thrilled that you enjoyed your experience! Thank you again for choosing Rockar, we hope to see you soon!

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.