Customer Reviews (2)
If you are after a used car , don’t use them
They are good when you go to buy the car, everything goes down once you buy the car , I bought a 2015 Nissan Juke and found the aircon was not Woking after 3 months called them And I spoke to the manager (I can’t name him) ,he was so rude and the explanation I received was “ the gas in the aircon is not like water in a bucket so we can’t measure it when selling a car”. I am sure he would have never speak like that , if I was there to buy a car. We go to company dealership to buy car expecting a reasonable after-sale response, definitely not from this dealership, once you go back to them ,they treat us like we are lying , mind I only bought this car 3 months ago.. Please if you are after a used car , don’t go to them ,a local dealership will treat you better.....
Immediately understood our requirements
We just needed a small used car suitable for new drivers but respectable as a second family car... not the most exciting brief for any car dealer, but Motorline in Newbury immediately understood our requirements, stayed late to enable us to have that all important first test drive and could not have made the process easier. Great customer service throughout. Could not recommend more highly.