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New Brighton House of Cars

Customer Rating

1 out of 5

Rating breakdown

  • AutoTrader
    1(1 review)
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Customer Reviews (1)

  • Never leave a Deposit to hold a car unseen!!

    By Daniel G 13 Days ago

    Left a 150 refundable deposit in order to travel to see a car. Car was described as excellent.i arrived to find a rusty mess with a boot full of water, soaking floors and a badly rusted subframe. The seller refused to refund saying the car was good and there was nothing wrong with it. Buyer own fault for leaving a deposit to hold the car pending a viewing. I arrived to find a sold sign in window. There were some nice motors on site but this wasn't one and the dealer, rather than transferring my deposit to a different car simply got angry and walked away. I had been clear about my intentions and the dealer had clearly stated the deposit would be subject to refund if I didn't like the car. All this changed on the motto is, never ever leave money to hold a vehicle with this dealer and make sure you properly check a vehicle over as the one I viewed was a thousand miles from the scrapyard. Purchased way better for less at a much better garage with real customer service