Customer Reviews (3)
Great Service Levels
Great Service and Good selection of vehicles at fair prices
very pleasant was not pressured in any way
our experience was very pleasant, we dealt with 2 young men there was no hard sale, they were very professional and courteos. Very pleasant young men, would recommend Nissan to other people we are very happy with our purchase
Worst experience ever
Worst ever experience, rude staff, and exteremely poor service and i dont even like to give one star even ...I had engine management light in my ford focus, i did diagnostic with sandicliff Loughborough and they found fault in sensor wiring is broken. I was asked to pay £75 for diagnostic charge which i paid, and i said i have ford protect extended warranty and they said yeah thats fine. On that day i had real issue with getting connected with them regarding my car bit anyway it was sorted after. I was asked to speak to Andrew Ong at sandicliff and he will book my repair day. I saw him and booked my repair day and asked him how much i have to pay then he said nothing just a £75 charge. And when i went to drop my car he said u have to pay £118 now and it was never been discussed and he was rudely said if you want to repair your car then u can with £118 charge if not do t do it. I was angry because he said you dont have to pay anything and it will get repair.