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Sturgess of Leicester

Sturgess of Leicester

"With a history and reputation dating back over 120 years, you can rest assured that Sturgess Motor Group will deliver a level of service and a quality of vehicle beyond compare. Across our network of car dealerships in Leicester, you will be able to be able to find a new car or used car that meets your needs, as well as a complete selection of aftersales services from industry leading technicians."

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Parts
  • Servicing
  • Alarms
  • Finance
  • Fleet
  • Paint Shop
  • Part Exchange
  • Warranty
  • Motability

Customer Rating

4.7 out of 5

Rating breakdown

  • Feefo
    4.7(341 reviews)
Had an experience with this dealer?

Customer Reviews (341)

  • Could be better, needs to be more honest

    By Anonymous on 28 Jan | VERIFIED PURCHASE

    I was told a few things about the car that weren't true. This could either be because I was being lied to in order to secure the sale, or that the salesman was just confused. Either way, it made me feel uncomfortable and irritated a few times during the process of buying the car. Additionally, the car had not been serviced before I picked it up like I was promised. Rather than admitting to the mistake at first it seemed like they were trying to get out of doing it. I do have an email now saying that the car will get serviced for free when it's next due, but even this took several phone calls to arrange. Just be a little more honest or more informed. Even though I'm happy with the car so far, I didn't leave feeling like this is a garage I can trust.

  • Just what we were looking for.

    By Mr Brown on 26 Jan | VERIFIED PURCHASE

    Very friendly and helpful service would definitely recommend to family and friends.

    Reply from Sturgess of Leicester

    on 08 Feb

    As a local business, we are very aware of the importance of customer satisfaction and the likelihood of recommendation, so thank you for your kind comments.

  • Excellent

    By Mrs Rowbotham on 26 Jan | VERIFIED PURCHASE

    very helpful and friendly, Mark seemed happy to sort all paper work out, a great help to me.

    Reply from Sturgess of Leicester

    on 08 Feb

    Thank you for your kind comments on how everything went with your purchase. They will be passed on to all in our Sales Team.

  • Excellent

    By Mr Stell on 26 Jan | VERIFIED PURCHASE

    Very professional and friendly service from start to finish.

    Reply from Sturgess of Leicester

    on 08 Feb

    As a family business, customer satisfaction is of paramount importance to us, and we are pleased that we were able to meet with your expectations.

  • Great. Friendly service. Would recommend

    By Anonymous on 17 Jan | VERIFIED PURCHASE

    Great, efficient and friendly service. Refreshingly innovative features such as the vehicle video walk around that was made for me, to avoid a wasted trip when viewing vehicles

    Reply from Sturgess of Leicester

    on 08 Feb

    Thank you for your kind comments regarding our customer service levels. We are delighted to hear we have looked after you so well.