Sturgess Hyundai Anstey

Sturgess Hyundai Anstey

"With a history and reputation dating back over 120 years, you can rest assured that Sturgess Motor Group will deliver a level of service and a quality of vehicle beyond compare. Across our network of car dealerships in Leicester, you will be able to be able to find a new car or used car that meets your needs, as well as a complete selection of aftersales services from industry leading technicians."

Customer Rating

4.6 out of 5

Rating breakdown

  • Feefo
    4.6(281 reviews)
Had an experience with this dealer?

Customer Reviews (281)

  • Towbar fitted unsuitable after paying for it.

    By Mr Brook on 26 Jan | VERIFIED PURCHASE

    The price for my car was reasonable, and the cost of the new car was negotiated to both side satisfaction. However, part of the deal was to fit a towbar like my other car had. When I collected the car, a different type of towbar was fitted, but it did not match the one on my old car. I now find that I am having to change the tow bar because it is unsuitable. After paying half the cost, I will now have to pay full price to another company for a correct towbar fitting. Very disappointed.

    Reply from Sturgess Hyundai Anstey

    on 08 Feb

    Good Morning Mr Brook, Thank you for taking the time to provide us with feedback. We are sorry to hear you are not 100 percent satisfied. We will have our Customer Care Manager Vikki contact you directly to discuss this further. Kind Regards Sturgess Motor Group

  • Trading in.

    By Mr Salter on 26 Jan | VERIFIED PURCHASE

    Informative, educational and helpful. I thought that the part ex-change deal was fair and I was happy with the hand over for my new car. The advisor was knowledgeable and always had colleagues available to explain and specialist area's.

    Reply from Sturgess Hyundai Anstey

    on 08 Feb

    A positive recommendation is extremely important to us, so thank you for letting us know of your satisfaction.

  • first class service by all members of staff, an...

    By Anonymous on 02 Jan | VERIFIED PURCHASE

    First class service, would recommend Stugess .

    Reply from Sturgess Hyundai Anstey

    on 08 Feb

    A positive recommendation is extremely important to us, so thank you for letting us know of your satisfaction.

  • very helpful

    By Mrs Borowska on 31 Dec 18 | VERIFIED PURCHASE

    very helpful, Ian help us even though we could not provide some documents, very helpful

    Reply from Sturgess Hyundai Anstey

    on 08 Feb

    A positive recommendation is extremely important to us, so thank you for letting us know of your satisfaction.

  • Excellent

    By Mrs Parker on 31 Dec 18 | VERIFIED PURCHASE

    the service was very good right from the start. Any problems I had with the vehicle were dealt with quickly and promptly. I was given a very nice replacement car while mine was in the workshop. the staff are friendly and professional. I would recommend them to everyone

    Reply from Sturgess Hyundai Anstey

    on 08 Feb

    As a local business, we are very aware of the importance of customer satisfaction and the likelihood of recommendation, so thank you for your kind comments.