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Car Store Leicester

Car Store Leicester

"Browse over 5,000 AA inspected cars, all available to buy online with 30 minute collection appointments available at Car Store Leicester, on Northgate Street, Frog Island. All of our cars have passed a 128 point AA inspection, come with paint and fabric protection as standard and have pay monthly options available. We buy cars too, so take a look at our online Sell My Car valuation tool to see how much your current car is worth. You could even get your money in the bank the same day. "

Customer Rating

2.5 out of 5

Rating breakdown

  • AutoTrader
    2.5(10 reviews)
Had an experience with this dealer?

Customer Reviews (10)

  • Avoid this people

    By Ashraful I on 01 Jun

    Very poor service. I pursued a car from these guys, just because they are representing a big brand " Evans Halshaw". The person dealing, Name: Cameron. I travelled all the way from Glasgow to Leicester to pick my car. Over the phone, they assured everything is perfect. No problem at all. Full AA inspected the vehicle, free Gardx etc etc. I didn't bother doing a test drive even, because I am buying from a big brand. Just visual check. Paid full amount. No finance- nothing. Later found Hand brake was bad. AA inspected & passed vehicle? They promised they will arrange repair in Glasgow. Fair enough, I trusted them. Because I had to travel back all the way to Glasgow, no time for waste. On the way back to Glasgow, I discover something wrong with Brakes. Upon arrival in Glasgow, I took the vehicle to a local garage to check. They told me, Front Brake Pads & disks are really bad. Also AC / Aircon not working. I start trying to contact with these guys / dealer from Leicester, trust me no rep

  • Amazing Customer Service

    By Karl B on 08 May

    Car Store Leicester have been amazing in my purchase of a Landrover Discovery, Both Ella and Sachin are a credit to the carstore and many main dealers and longer time served car sales people should go to them to learn about customer service. My search for the right car led me to over 25 vehicle viewings and NON came anywhere close to the service i received from them both. The intro video walk round from Ella was great, then a 2nd video walk round once price had been lowered and MOT had been done. Great personal service and will be back in the future and have already recommended to friends and colleagues

  • Avoid buying car from this place!!

    By Shuhrat J on 23 Apr

    AVOID buying any car from this place!! I bought a BMW 330i from Car Store Leicester. After leaving the dealership with the car the ENGINE LIGHT came on 30 minutes on to my journey. The car struggled to accelerate and stalled every time I stop at a traffic light. I had to pull in to a service station on the motorway as the car was unable to drive. When I called them up and told the problem they didn't provide me with any roadside recovery and did not help me at all. The staff is unprofessional and kept transferring me to different people. At the end I was stuck with a broken down car with engine problems that I just picked up from the dealership. Had to figure out everything myself, it was a really big hassle and stress. When I bought the car they said apparently car has "128 point AA inspection" which I believe it's a lie. They also said it comes with 12 months AA breakdown cover but they did not sent any recovery when I informed them. I will be taking back the car to them for refund.

  • Great service, friendly staff, smooth sale!

    By Alex C on 22 Oct 18

    Me and my partner have just purchased a car from these guys. The whole experience was smooth, quick, and positive from start to finish. The team couldn't have been more accommodating, helping us to make an informed decision without pushing us into it. We will certainly be coming back when we need a new car in the future!

  • Very Unprofessional service from a Manager

    By R J on 18 Oct 18

    Hello , thought I'll share my experience here for Leicester branch, Went to get Lexus ct200h (FV64 EYD) But spotted little water at the back of the car very close to hybrid battery. So asked manager ( Hitesh ) if he could clerify if it's some sort of leakage from out side and it's not good next to the battery special you are driving electric car. But he's reaction was that I'm making a big deal like it's a puddle of water. Very unprofessional Manager I've ever seen. Didt give me any confidence buying car from there as if his behaviour is like this before I even bought a car then , How can you expect service after you bought a car. Manager like him actually spoils the reputation of the company. Didt buy car and will never buy from them !