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E R S Garage

Services offered

  • Used Vehicle Sales
  • Parts
  • Servicing

Customer Rating

3.9 out of 5

Rating breakdown

  • AutoTrader
    3.9(7 reviews)
Had an experience with this dealer?

Customer Reviews (7)

  • honest and trustworthy

    By sarah F on 15 Jan

    honest and trustworthy thankyou for all your help

  • shockingly bad

    By Paul R on 29 Sep 18

    Fist impressions talking on the phone, rude!!!! I should have listened to my instincts but no, i liked the look of the car in the pictures so i travelled down two hours 30 mins from my home. I texts the guy i was coming but he must not have got my message but when i showed up at the garage i'm glad i showed up unexpectedly because I arrived to the car with a flat tyre, now if i told him i was coming that tyre would have been pumped up. anyway i didn't mention that to him i was more bothered about the car itself. I looked round and it wasn't bad nor good! The person i spoke to though and the person who hovered over me as i was looking round the car was so obnoxious, he asked me what plans i had for the car and straight away told me that wasn't possible. i ended up having a confrontation with him because when i told him it was possible i don't think he liked the idea of a 22 year old 'kid' in his eyes knowing something he didnt! at the end i had to agree to disagree. I would stay away

    Reply from E R S Garage

    on 04 Oct 18

    Thankyou very much for your biased review, may I please point out to you we were never at any point rude to when we spoke on the phone, we returned all your calls in a professional manner. when you arrived you were greeted with a friendly welcome as with all our customers and you were left freely to inspect and look around the vehicle at your own leisure. but the fact you seem unable to grasp is that we sell standard quality vehicles complete with warranties on the engine and gearboxes etc. when you stated the modifications you proposed to immediately carry out as soon as you had the vehicle in your possession e.g fitting turbos altering suspension etc. we simply stated that we could not warrant the car due to the modifications proposed and it would have led to conflict upon any warranty claims you may endeavour after purchase of the vehicle. and I felt in both our interests not to continue any further discussion over the vehicle.

  • Brilliant service

    By Tim H on 11 Jan 18

    Just had my car delivered and very happy with it, a full service and a full MOT with no issues. The owner and his dad delivered the car 30 miles away from them and what a pleasure to do buisness with them. Lovelly looking car and chuffed. Happy motoring..... Thanks again

  • A family garage worth trying

    By philip h on 23 Apr 17

    I have used Karl for a while for getting cheap cars and car maintenance.Karl will go that extra mile to help customers and nothing is too much trouble in fact hes a bloody good lad I would not use anyone else now I have found Karl trust me being a retired PC give him a try thats if he can fit you in LOL but that comes with being a popular mechanic thanks for the continuous help Karl with my car problems

  • car buying made easy

    By steven j on 15 Jan 17

    Karl and his team were very pleasant and helpful and took the time to help with every query we had and even made us a cup of tea while we were decision deciding. despite being very busy with other customers they certainly put us at ease and there was no pressure sales at all. we test drove 3 cars before finally deciding the perfect car for our daughter. it was a nervous experience buying a car for our daughter. but these guys I cannot thank enough for putting our minds at rest and being so helpful in everyway possible which is very hard to find nowadays in any garage. we will definitely be back for another car in 6 months when my son is ready to drive, I cannot recommend this garage enough. thank you keep up the good work guys

    Reply from E R S Garage

    on 30 Jan 17

    thankyou for feedback and it was a pleasure to deal with you, happy motoring