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SPnL Cars

Rating: 3.8/5(4 reviews)

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Address

  • FRANK STREET PARK
  • FRANK STREET
  • Preston
  • Lancashire
  • PR1 1PB
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Opening hours

Not provided, please contact the dealer

Website

Phone number

(01772) 937118

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4 customer reviews

3.8 out of 5
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4 customer reviews

  • Lee R25 Jan
    5.0

    One of the easiest ways to buy a car.

    Excellent customer service. I recently bought a car from them during lockdown, so was unable to look the car over prior to buying. They did an excellent job of answering all my questions and it was one of the least stressful car purchases I've had. Whenever I had a question they got back to me very quickly. I'd recommend them to anyone and would buy from them again. Thanks guys.

  • Colin M25 Oct 20
    5.0

    Great friendly experience.

    I went to have a have a look at a car (2003 E270 Mercedes) I was interested in back in July. When I arrived, I was met by a nice friendly man who was more then happy to let me have a good look at the car on my own and even though the battery was removed, he put it back in and let me take out for a drive to get the feel of how it handles. The paperwork side was all straight forward, and was very well explained from the PX of my old vehicle, the deposit and when I will pick up the keys after the car goes through it's MOT. To date I have had no trouble from the car, it runs well looking at the invoices it has been well maintained. I'm very happy with my purchase.

  • GERRY M01 Oct 20
    4.0

    corvid shopping

    I had a unhurried look at my purchase, and a short but addicate drive, the whole routine was a pleasant experiance.

  • Hayley D17 Sep 20
    1.0

    UNFAIR PRACTICE - NO DEPOSIT RETURNED

    Went to view a car, steering was badly leaning to the right - left £100 deposit to secure car (for them not to sell to anyone else), on the basis steering was sorted. Changed my mind 24 hours later as I thought I would struggle with the heavy steering & they wouldn’t give me ANY of my deposit back, even though it cost them nothing & I know they did nothing with the car as the guy who sold it to me was off the next day! I was made redundant from my job & £100 is a lot of money to loose. Really not fair practice.

    SPnL Cars20 Sep 20Dealer reply

    Dear Haley, The car needed tracking which we agreed would be done for you, (and was done), We also sent the car in for a new Mot (which was also done the very next day). It clearly states on the invoice that you read and signed and was made clear to you verbally that the deposit would be non-refundable, and only leave the deposit if you are sure you wish to go ahead with the purchase as we send the vehicle in to be prepared (that costs us money), we also had to readvertise the car (which also costs money). Sorry to hear that you have been made redundant. It is a hard time for everyone under the current climate. Be safe. Be honest.

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