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Perrys Preston

Rating: 4.3/5(152 reviews)

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Address

  • GUIDING ROAD
  • Preston
  • Lancashire
  • PR2 5PD

Opening hours

Not provided, please contact the dealer

COVID-19 safety measures

  • Social distancing measures in place
  • Contactless collection

Our customers and colleagues safety is of paramount important to us. For your reassurance and the safety of you and our staff, our sites are operating a click and collect or call and collect service. A designated collection handover area is operating outside and our staff will be wearing personal protective equipment (PPE) and observing social distancing measures.

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152 customer reviews

152 customer reviews

  • Prince10 Apr 19
    4.0

    VERIFIED PURCHASE

    Good everything

    Good everything, was quick and easy very professional can’t comment on after service customer services everything’s going smoothly so far so good 👍👏😊thanks to Perry’s

    Perrys Preston18 Apr 19Dealer reply

    Hi Prince, we appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day! Angela

  • Julie22 Mar 19
    5.0

    VERIFIED PURCHASE

    Excellent customer service

    Excellent customer service, no hassle and car was valeted to a very high standard prior to delivery. Would highly recommend pleasure to do business with

    Perrys Preston27 Mar 19Dealer reply

    Julie, thank you for the high star rating! We are very happy we could provide you with a positive experience! All the best, Angela

  • Mrs Carol Head06 Mar 19
    1.0

    VERIFIED PURCHASE

    After the salesman realised that I was…

    After the salesman realised that I was not going to take out any after sales offers, eg. gap insurance, service etc. He became quite cool against me, making problems for me to undergo my purchase. I would have walked away, only the car was just what I wanted.

    Perrys Preston08 Mar 19Dealer reply

    Mrs Carol Head, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We will use your comments to refine our efforts to ensure this issue does not happen again. Please reach out to us at GroupCRM@perrys.co.uk when you can so we can address this situation directly. Thank you and have a great day, Angela

  • Joanne01 Mar 19
    5.0

    VERIFIED PURCHASE

    hassle free

    hassle free. great experience

    Perrys Preston05 Mar 19Dealer reply

    Joanne, we are so pleased you enjoyed your visit to Perrys Motor Sales Ltd! Thank you so much for your feedback! We hope you have a great day! Angela

  • Belinda Ashton22 Feb 19
    1.0

    VERIFIED PURCHASE

    Horrendous customer service

    Horrendous customer service, lied throughout and changed story as to why there was a problem with the private number plate, took almost 2 months to sort out, had to keep ringing myself as no one bothered to get in touch with me to keep me informed as to what was going on, wouldn't buy from them again

    Perrys Preston28 Feb 19Dealer reply

    Belinda Ashton, we strive for 100% satisfaction, and we regret to find out that this was not the case. Your feedback helps us improve, and we would like the opportunity to address your concerns. Please reach out to us directly at GroupCRM@perrys.co.uk when you have a chance. Thank you, and we look forward to hearing from you. Angela

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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