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Carson Motors Ltd

Customer Rating

4.6 out of 5

Rating breakdown

  • AutoTrader
    4.6(42 reviews)
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Customer Reviews (42)

  • Bought a used car

    By JENNY L on 13 Sep | VERIFIED PURCHASE

    Friendly and not pushy. Got a one year warranty with RAC

  • Carson Motors Customer Care

    By JAMES P on 16 Jun | VERIFIED PURCHASE

    Had a great experience with Carson Motors. Tony was ever helpful, did not put any pressure on us, allowed us to look at a good selection of used cars. We were after a low value runaround and found what we were looking for. On putting down the deposit, CM organised an MOT and clearly outlined the work required before we went for the test drive. We then bought the car. The climate control was slightly malfunctioning but was covered under the 3-month warranty. However, the warranty had not been received in the post. CM helpfully took the car back anyway rather than asking us to wait for the warranty and within 24 hours the repair garage fixed the problem. The car runs really well and obviously still covered by the warranty. Thanks CM, really good of you. Buying a 13-year old car you might expect some problems but with CM's customer focus and the 3-month warranty to back this up, you are in a safe place with Carson Motors. I would highly recommend. Thanks, Jim

  • Friendly, professional service, and a great car!

    By ROSS B on 28 Apr | VERIFIED PURCHASE

    Buying a used car can be a daunting experience! Trust me I know, I have been scammed so many times before in the past and fairly recently. I'm a single dad of two , and needed a good reliable car for work and school runs etc as I live in the country side busses are a no go! And to top matters of, I had very little money. That said, I went onto autotraider with my budget, found Carsons and although it was over 200 miles away they had a car I liked and looked decent for the money I had. Read the reviews, most good some not so. I called tony from C/M/l who was extremely polite, professional and even made you feel comfy over the phone. We spoke and he put the car for an mot, he had replaced two new tires , brake disks and pads etc in order to pass the mot, he went above and beyond for me to make sure I had a perfect running car! Tony called me every step of the way and answered all questions I had. The car is exceptional! And in immaculate condition for age! Phenomenal! Thanks Tony! R

  • Bought a car from here

    By JOANNE S on 20 Apr | VERIFIED PURCHASE

    Bought a car from here no hassle and pressure. Very quick at putting my door right after seeing slight fault. Did it straight away with no hassle at all. Very friendly guys.

  • Great service

    By ROY D on 11 Mar | VERIFIED PURCHASE

    Great service no hard sell second car bought from here .Will buy again from Carson motors

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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