Customer Reviews (5)
We were well looked after from start to finish and we are very happy with our new car. We would happily recommend them.
Sale of a car..
Excellent help from start to finish. His work was second to none , very professional with no hiccups..
Very helpful and friendly service
They were very friendly and helpful, couldn’t have asked for anything more.
Stay well clear of seller
Bought a Mercedes ML 280 from seller and communication was great until he has the money from us. Asks you to sign a disclaimer saying the car is in perfect condition and has been checked throughly. When we got home I advised the driver mirror wasn’t working and that the car had not been serviced or checked as the oil was almost empty and it was black. His response wa sit was working when I checked it. No offer of it being fixed under the shambolic warranty we HAD to have off him. I would not recommend this seller and would never buy from him again. PS My husband is a mechanic so we know what we’re talking about
A very unpleasant experience
I paid £100 holding deposit on a Peugeot 308 with a view to test driving the car. After taking the deposit they said the car had a problem and had to be fixed and will be ready for a test drive the following weekend. I paid the £100 deposit on 31 December 2018 late in the evening, but on 2nd January 2019 that is less than 48 hours later I called Cars Northwest and requested my £100 deposit to be returned to me as I did not want to the car. They originally agreed but did not return the money, after numerous calls and text messages going unanswered, I realized I won’t get my money back. Cars Northwest have not lost a penny in this situation by their own admission the car wasn’t in a state to be test driven furthermore when I called them on 2nd of January 2019 they told me they were in Lake District for the New Year it’s not as if they lost money by waiting for me. I have text messages that will corroborate my side of the story. Avoid them like at all cost.