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Perrys Blackburn Peugeot

Welcome to Perrys Peugeot of Blackburn, also covering: Lancashire, Preston, Blackpool, Southport and Morecambe.

Perrys Blackburn Peugeot

"We're a franchised dealership for new Peugeot cars and vans, we are a Motability accredited premier dealer, plus we have a wide selection of quality used cars available to suit all budgets. "

Services offered

  • We Service, MOT and offer all vehicle repairs at our dealership- which all cost less than you might think! Vehicle Parts and Diagnostic services are also available here.

Customer Rating

4.5 out of 5

Rating breakdown

  • Judge Service
    4.5(1370 reviews)
  • Trustpilot
    4.5(125 reviews)
  • AutoTrader
    1(1 review)
Had an experience with this dealer?

Customer Reviews (1496)

  • As far as selling us the car everything…

    By Barbara Hanslip on 13 Apr | VERIFIED PURCHASE

    As far as selling us the car everything was good then with a lot of pressure by two people we was persuaded to buy insurance to cover any cost our own insurance would not cover in the event of the car being written off. This was something we could not really afford on top of the cost of the car. We later found out that we could have got it a lot cheaper and this has been recently confirmed to us. We are not pleased with Peugeot Blackburn and will not be going there again if we ever get a new car and we will be making sure anyone we know who is looking for a car not to go there and be pressurised like we have been Barbara Hanslip

    Reply from Perrys Blackburn Peugeot

    on 18 Apr

    Hi Barbara, we can assure you that we do not find this type of behaviour acceptable. Perrys as an organisation does not support high pressure sales techniques and we will make sure our central team is in touch with Blackburn Peugeot to ensure this does not occur again. Thank you again for taking the time to let us know how we can improve. Take care, Angela

  • Buying a car from Perrys Blackburn was a Bad expe…

    By marcus graham on 08 Apr | VERIFIED PURCHASE

    Buying a car from Perrys Blackburn was a bad experience. Messed about for more than 6 months to get Minor problems with the car sorted that could have been resolved easily with just a bit of meaningful help or care from the dealership, it actually felt like they were seeing how long they could string the complaint along for before I gave up. After complaining in very strong terms I finally got a decent response when it was passed to the area manager. He was spot on and got things moving, the guys in the workshop were great and a credit to the firm, the rest of the experience was a shambles. Lesson Learnt.

    Reply from Perrys Blackburn Peugeot

    on 18 Apr

    Hi Marcus, we're disappointed to hear of the negative experience you had at our location. It sounds like the issue has been resolved to your satisfaction, but if you need further assistance, please feel free to contact us at [email protected] Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Thank you again for your feedback, and take care, Angela

  • Purchased my Peugeot 2008 through…

    By Louise on 28 Feb | VERIFIED PURCHASE

    Purchased my Peugeot 2008 through Perry's Blackburn in December 2018. I could not fault the salesman who sold me the car. The period from signing the finance documents to collecting the car was awful. I could only come in on a certain day to sign the finance papers and then wasn't able to collect the car over the weekend despite being told by someone on the phone that I could. The day of collection was even worse. The sales advisor who sold me the car wasn't in on the day I could only come to collect so advised that it would be put in the diary for someone else to do the sign over. When I got there noone knew I was coming and I was left for almost an hour before someone was able to see me. Not only that 3 weeks after collecting the car I then get a final demand from PSA stating that I owe them a payment on my previous car. The finance was not settled until 3 weeks after collecting. I was then advised by PSA that this would go as a default on my credit history. Fortunately this has now…

    Reply from Perrys Blackburn Peugeot

    on 02 Mar

    Louise, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. If you would like any further assistance in this matter, please contact us at [email protected] Kind regards, Angela

  • The customer service was good when I…

    By Ian on 24 Feb | VERIFIED PURCHASE

    The customer service was good when I took the car down to the dealer ship having had a few hick ups.The staff took a look at any problems I had with the car right there and if they couldn't sort it on the spot they booked an appointment. Did have problems with them getting back to me on the phone though when trying to get an appointment with service/maintenance section. Fortunately I lived locally. But couldn't fault them.

    Reply from Perrys Blackburn Peugeot

    on 28 Feb

    Hello Ian, we appreciate you taking the time to leave us this feedback. Thank you so much for the positive review! We hope you have a great day! Angela

  • car is great thus far however

    By Mr Kelly on 21 Feb | VERIFIED PURCHASE

    car is great thus far, however feel quite mislead by the sales department regarding certain parts of the sale!! Also was advised my new car was road tax free by sales person turned out to be 110 pounds per year which, was less than harmoniuous once brought to the attention of the store manager, that compensated me with one tank of free fuel under duress I might add.

    Reply from Perrys Blackburn Peugeot

    on 28 Feb

    We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care, Angela