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Blackburn Audi

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Highly rated for our customer service 2020Retailer awards 2020 winner

Blackburn Audi

Blackburn Audi is a main Audi centre, ideally located just of the M65 motorway. We have a great selection of Approved Used Audis within our group at attractive prices. Our dedicated Sales team pride themselves on customer satisfaction. We have an Approved Used Audi to suit you. Nationwide delivery can be arranged. Buy with complete confidence and peace of mind from Blackburn Audi.

Customer Rating

4.7 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (216)

  • Superb service at Swansway

    By Mr K Blenkinsop on 26 Oct 20 | VERIFIED PURCHASE

    Superb service at Swansway, possibly the best buying experience I’ve had in over 30 years. Well done and keep up this first class service

    Reply from Blackburn Audi

    on 27 Oct 20

    Hello K Blenkinsop Thank you for your 5 star review. The team at Blackburn Audi will be thrilled to see your feedback regarding your recent visit and to know that you were very happy with the service that you received during your time with them in the showroom. Thank you for your business Amelia - Swansway Motor Group

  • Recommend Audi Blackburn

    By Keith Mortimer on 24 Oct 20 | VERIFIED PURCHASE

    The Salesman was brilliant from start to finish. Would recommend using Audi Blackburn to anybody looking for a Audi.

    Reply from Blackburn Audi

    on 27 Oct 20

    Hello Keith Mortimore Thank you for your 5 star review and for taking the time to post your feedback on trustpilot regarding your recent visit to Blackburn Audi. The team will be delighted to see your comments and to know that you were happy with the service that you received. Thank you for your recommendation Amelia - Swansway Motor Group

  • Excellent customer service

    By Mr adam millray on 23 Oct 20 | VERIFIED PURCHASE

    Excellent customer service, I came from Mercedes and they left them in the dust. From our first meeting to collecting the vehicle they acted swiftly and professionally throughout. First class communication look forward to returning.

    Reply from Blackburn Audi

    on 27 Oct 20

    Hello Adam Millray Thank you for your 5 star review. The team at Blackburn Audi will be thrilled to see your feedback regarding your recent visit and to know that you were very happy with the service that you received during your time with them in the showroom. We look forward to welcoming you back! Thank you for your business Amelia - Swansway Motor Group

  • Happy Customer... Again.

    By Steve Prescott on 23 Oct 20 | VERIFIED PURCHASE

    Latest of many Audi purchases from Blackburn Audi. Always treated as a valued customer, and buying cars here has always been an enjoyable experience. Excellent customer service all round, and I'm extremely pleased with my first hybrid vehicle.

    Reply from Blackburn Audi

    on 27 Oct 20

    Hello Steve Prescott Thank you for your 5 star review and for your comments for the team at Blackburn Audi regarding the service you received, The team will be very happy to know that you love your new car and that you always have a great experience each time you come and visit the showroom. We look forward to seeing you again! Thank you for your continued loyalty Amelia - Swansway Motor Group

  • Excellent Service.

    By Kenn on 23 Oct 20 | VERIFIED PURCHASE

    I had been looking for an Approved Audi for a few weeks, until I saw this particular one at Audi Blackburn. I live in London so it was quite a distance between us. I was dealt with by Ellis Bunney who assisted me with all my queries. He did a video of the car and explained everything. I eventually travelled by train to see the car and was met by Ellis. He did all I could ask and I decided on purchasing it. I then travelled up again the following week to collect, and was met by Ellis at the train station and driven to the Dealership. I can honestly say, everything at Swansway was run perfectly. Covid precautions were in force, dealt with professionally and overall was a perfect experience.

    Reply from Blackburn Audi

    on 27 Oct 20

    Hello Kenn Thank you for your 5 star review and for taking the time to post your thoughts on trustpilot regarding your recent visit to Blackburn Audi Lovely feedback for Ellis. He will be thrilled to see your comments about your experience, to know that you were happy with the service that you received during your time in the showroom. I wish you many happy miles in your new vehicle and trust that you are enjoying every minute of it! Thank you for your valued custom Amelia - Swansway Motor Group

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.