Cooper Tunbridge Wells MINI

Cooper Tunbridge Wells MINI

"Cooper Tonbridge MINI is an authorised MINI dealer, we offer the highest levels of service and expertise. The MINI Cherished programme is designed to give you peace of mind that your chosen MINI will have been prepared and presented to the highest standards."

Customer Rating

4.7 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (110)

  • Busy busy!

    By John Nash on 21 Mar | VERIFIED PURCHASE

    They were obviously very busy on the day I had my Mini serviced but the job was completed as expected and on time.

    Reply from Cooper Tunbridge Wells MINI

    on 23 Mar

    John Nash, thank you so much for your high rating! If you have any further questions, please give us a call. We're always happy to help!

  • My mini went in for a service and came…

    By Mrs Rebecca Homewood on 18 Mar | VERIFIED PURCHASE

    My mini went in for a service and came back sparkling clean. The mechanic had even set my clock correctly as it has been running 4 minutes slow! Great attention to detail, friendly and very helpful.

    Reply from Cooper Tunbridge Wells MINI

    on 20 Mar

    Hello Mrs Rebecca Homewood, we appreciate you taking the time to leave us this feedback. Thank you again for the great review!

  • Very professional

    By Mrs Elise Cooksley on 18 Mar | VERIFIED PURCHASE

    Very knowledgable, helpful and professional staff, was a pleasure dealing with them.

    Reply from Cooper Tunbridge Wells MINI

    on 20 Mar

    Mrs Elise Cooksley, we are glad we could help! Thank you again for the great review!

  • Did not expect this experience

    By Keith Buchan on 03 Mar | VERIFIED PURCHASE

    Our Mini One hadn't been inspected and 'prepped' for delivery in any way. First of all the scratches on the roof weren't dealt with as promised and the side panel is badly marked. The passenger window was jamming and one of the rear lights was out, the result was we could not use the car. We were told to call out Mini Assist as it was a security issue. Their response was very prompt but unfortunately the engineer couldn't fix the problem as the window had been malfunctioning for some time to the extent it was completely jammed open. After delivering the Mini to Barretts of Canterbury it had to be left with them and the engineer brought us home. When I buy a car from a reputable Mini dealer I do not expect to be checking the car over on delivery especially as it's only one year old. We are now having to sort out the repairs, have the side panel sprayed and roof sorted. To me it was obvious you were aware of the problems and were selling it on the basis that if the customer doesn't see …

    Reply from Cooper Tunbridge Wells MINI

    on 05 Mar

    Hi Keith Buchan, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please email us at tellusmore@inchcape.co.uk, in order to assist you further.

  • Great service from Scott and the team

    By MARK PA on 25 Feb | VERIFIED PURCHASE

    Great service from Scott and the team. Made the whole process simple with great customer service throughout. Would definitely recommend them!

    Reply from Cooper Tunbridge Wells MINI

    on 27 Feb

    Mark Pa, thank you for your kind review; we are happy to pass along your comments to Scott and the team here at Inchcape.