Customer Reviews (32)
Buying a car online - a new and easy experience!
Very prompt response to initial contact. Follow up phone call was informative and helpful. Everything described in detail and delt with efficiently and quickly. Very Very good service overall.
We dealt with John in the Dover office and he was a pleasure to deal with. Great customer service and the handover went seamlessly. Everything was organized and ready to go when we collected our new car. Will definitely go back when we need a new car again.
A star service, friendly and very professional
Absolutely fantastic service, the transaction went smoothly, we were kept up to date with dates and paperwork. The salesman from Sandwich but was at Dover branch. Nothing was too much trouble during the current climate I would highly recommend Malcolm Waites to other prospective buyers.
Very professional courteous service. The car was immaculately prepared for delivery, new 12 month MOT, and even 3 new tyres . I would buy from them again.
Superb service and high quality cars.
Excellent service from a very professional and friendly dealership. Nothing was too much trouble and the cars were prepared to a very high standard. I was kept up to date with relevant emails, and both vehicles were ready for collection at the agreed time, including changing over the cherished number plates. I would have no hesitation in recommending Malcolm Waite to my friends and family.