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Trust Ford Strood

Rating: 4.8/5(136 reviews)
Car Dealer Used Car Dealership
Click & Collect Available
Talk to us about part exchange

This dealer is operating on an appointment only basis.

Get in touch

Address

  • Cuxton Road
  • Strood
  • Rochester
  • Kent
  • ME2 2NY

Opening hours

Closed
(View by appointment only)
Friday08:30 - 17:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00

About us

As part of the biggest Ford dealer group in Europe, TrustFord has thousands of quality approved used cars in stock at any one time. With TrustFord Now we want to make purchasing a vehicle with us as easy and pain free as possible. We've introduced Live Video Appointments, Click & Collect and Home Delivery options to keep our customers safe. Reserve your vehicle on our website with Choose It Now and arrange vehicle finance with our Finance Now service. Please click on the links below to see…

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COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

Our strict safety measures include ‘touch free’ Click & Collect, Part X & delivery services. All colleagues are trained in safe working & sites are set up with 2 meter social distancing, protective screens & sanitiser stations with free masks & gloves. Keys & paperwork are exchanged using clear bags & anti-microbial wallets. We always wipe down & cover the handle, steering wheel, driver seat & gear sticks before safely handing your vehicle over. TrustFord driving the standard in customer care.

AutoTrader awards

Other Awards

  • CarDealer Used Car Dealership Group of the Year 20

Featured stock

Our services

Business

  • Live video viewing
  • Part exchange
  • Contactless transactions
  • Finance services
  • Click and collect
  • Home delivery
  • Winter vehicle checks
  • Vehicle health checks

Onsite facilities

  • New vehicle sales
  • Used vehicle sales
  • Servicing

Location

Address

  • Cuxton Road
  • Strood
  • Rochester
  • Kent
  • ME2 2NY

Contact us

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136 customer reviews

136 customer reviews

  • Gareth Hill17 Days ago
    5.0

    VERIFIED PURCHASE

    Great service as always from Mark…

    Great service as always from Mark Brace. Having purchased a car from the same dealership every two/three years for the last 12 years we knew what to expect and got it. Arranged it all remotely due to Covid restrictions but the quality didn’t dip at all.

    Trust Ford Strood15 Days agoDealer reply

    Thanks so much for your kind words, we will be thanking Mark on your behalf!

  • Charles Bruce24 Days ago
    5.0

    VERIFIED PURCHASE

    10/10 to Ford dealership but 5/10 to Ford UK for …

    Was very pleased with the purchase of a new Fiesta ST line.. Gary kept me informed of the progress of the sale and was upfront every inch of the way. My only negative is that Ford UK changed the specification of this model and have reverted to rear drum brakes when the previous model had discs all round. They do not appear to have mentioned this in their sales literature and I do feel let down by this sneaky retrograde step. Ford's at Strood did not seem to know this change either and it rather spoilt the purchase. Would point out I blame Ford UK for this retrograde step not the local dealership who were 1st class in every way. This is the 5th car I have purchased from Ford Strood and have always found them totally professional in every way.

    Trust Ford Strood21 Days agoDealer reply

    Thanks so much for this glowing review, we'll be sure to thank Gary on your behalf!

  • Customer24 Days ago
    5.0

    VERIFIED PURCHASE

    Fantastic service from Trustford…

    Fantastic service from Trustford Strood. James Wendes was a superstar. He was professional, friendly, easy to talk to. He made sure everything went so smoothly, even though he was in Kent and I was in North Devon. So pleased that I stayed with Trustford, my new car is fantastic. Its first outing and my first drive was back to Devon from Kent - brilliant. James is a credit to Trustford and I thank him.

    Trust Ford Strood22 Days agoDealer reply

    Wow, what a lovely review, we will be sure to thank James on your behalf! :)

  • Joe Burns23 Mar
    5.0

    VERIFIED PURCHASE

    Trust Ford Fantastic and Thanks To James

    Trust Ford in strood fantastic! James Wendes was brilliant and couldn’t fault when part exchanging my car for a Ford Puma! I’ve fallen in love with the car and thanks to James and Trustford for everything!

    Trust Ford Strood25 MarDealer reply

    Thank you for your kind words

  • Stephen McGrath08 Feb
    5.0

    VERIFIED PURCHASE

    Mark Brace is a credit to your company

    Mark Brace is a credit to your company, he is professional and very informative, he made the whole process very comfortable from start to finish keeping us up dated all the way. A couple of Trust Ford key rings would be the cherry on the top!. Steve,Claire and George

    Trust Ford Strood12 FebDealer reply

    Thank you so much for this glowing review, we will be thanking Mark on your behalf!

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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