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Motorline Renault Maidstone

Customer Rating

3.8 out of 5

Rating breakdown

  • AutoTrader
    3.8(16 reviews)
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Customer Reviews (16)

  • Positive and helpful

    By Hazel D on 13 Jan 18 | VERIFIED PURCHASE

    I recently purchased a duster from the Maidstone branch of Motorline. Helpful assistant stayed late to put through my details etc. and was there on the day to sort the final paperwork. Cannot comment on the quality of the car yet but positive customer service by this individual and time taken to explain all the features of the car to me so that I was safe to drive from the forecourt understanding all the differences from my previous car. It is a pity this form does not allow me to mention the sales man by name! I asked LOTS of questions and nothing was too much to take time to answer or find the answers I was after. Well done. My only gripe is listening to the other services/insurances offered but understand that for some customers this might be useful! 500 miles later and the car is going fine.

    Reply from Motorline Renault Maidstone

    on 17 Jan 18

    Hello Hazel, Thank you for taking time to write your review. It's always great to hear about your experience with us. I have passed your comments on to Niall, he asked me to thank you. If you have any questions now or in the future just give us a call and we will be happy to help. Many thanks the team at Renault Maidstone.

  • An excellent, professional service.

    By Simon M on 11 Dec 17 | VERIFIED PURCHASE

    I found my experience with Renault Maidstone a friendly, professional service. I required a quick purchase which was completed within the required time-frame.

    Reply from Motorline Renault Maidstone

    on 13 Dec 17

    Hello Simon, thank you for taking the time to write a review. Customer feedback is very important to us. We are delighted to hear about your buying experience here at Renault Maidstone, I have passed your comments on to Ashley who thanks you for your kind words.

  • Well worth the visit

    By Richard F on 28 Nov 17 | VERIFIED PURCHASE

    We went looking for a car and meet Ashley the salesman a very helpful and pleasant young man with a good knowledge of the cars we ended up buying a car and to date are very satisfied

    Reply from Motorline Renault Maidstone

    on 29 Nov 17

    Hello Richard, thank you for taking the time to write a review. Customer feedback is very important to us. We are delighted to hear about your buying experience here at Renault Maidstone, I have passed your comments on to Ashley who thanks you for your kind words.

  • 7 seats makes for happy Kids.

    By Lisa C on 26 Sep 17 | VERIFIED PURCHASE

    I purchased my Grand Scenic recently, I was looked after very well and i’m very happy with car.

    Reply from Motorline Renault Maidstone

    on 27 Sep 17

    Hello Lisa, it's always nice to hear the kids are happy. The team at Renault Maidstone thank you for your feedback, we are always on hand to answer any questions and we look forward to seeing you when your Grand Scenic is due in for service. Many thanks and kind regards Motorline Renault Maidstone.

  • Excellent Service

    By Ahmed A on 18 Feb

    Purchased a Renault Zoe for a very low price compared to the other dealerships in my local area. The car was serviced, cleaned and inspected before the handover. The car was in perfect condition and exactly how described in the advert. Lee Arnold was the salesman who I purchased the car through. He was professional throughout and made the whole process as efficient as possible. As I was travelling all the way down from London, communication was key and Lee ensured that I was kept updated throughout the whole process. The handover was as smooth as anyone could ask for and he made sure that the car was clean, charged and ready for me to drive home. I would definitely recommend anyone thinking of purchasing a car to speak to Lee.