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Carwise/ Vanwise Group Kent

Customer Rating

4.4 out of 5

Rating breakdown

  • AutoTrader
    4.4(14 reviews)
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Customer Reviews (14)

  • Gerard heenan

    By Gerard H on 02 Dec 16 | VERIFIED PURCHASE

    They promised to clean the car and I had to wait all day for tax book or reg book not good when its 6hr drive to ferry

  • 5 star!!

    By Bobbie R on 02 Dec 16 | VERIFIED PURCHASE

    The experience was one of the best I have every had buying a car! Made the whole purchase so smooth and simple! The salesman Adam could not have done enough he went over and beyond the expected to help us!

    Reply from Carwise/ Vanwise Group Kent

    on 14 May

    Thank you for taking the time to write this review. Your kind words are highly appreciated.

  • car not fit for purpose

    By Brownsville S 15 Days ago

    barely a month into ownership of car; i am having all sorts of problems with car. contacted them and was asked to contact warranty . AA booked me into garage where i was told that my level of cover does not cover DPF sensor and dpf malfunction. asked to pay garage £60 for diagnostics. now taking my issues to trading standards and finance company as car also seems to make noises when pulling off and stopping. and this company have not made any viable efforts to resolve this issue. this has been going on since late august. AVOID if i could give zero stars i would have

  • Lots of different options available

    By Justin M on 16 Oct 19

    I liked the fact that I could see what was on offer on their website before visiting and compare lots of different options and then test drive them.

    Reply from Carwise/ Vanwise Group Kent

    on 14 May

    Thank you for taking the time to write this review. Your kind words are highly appreciated.

  • Arranged for the car to be delivered

    By Jennifer D on 13 Aug 19

    We were pleasantly surprised to find that whilst they didn't have the car we wanted in their Maidstone branch, it was in stock in their other branch and they arranged for the car to be delivered there so we could have a look. So pleased with it and so grateful to Naz and James for sorting that out.

    Reply from Carwise/ Vanwise Group Kent

    on 14 May

    Thank you for taking the time to write this review. Your kind words are highly appreciated.