Customer Reviews (5)
Fantastic experience, very friendly staff, made my purchase memorable
Nissan Juke - collected my car thanks Riz
Fantastic service and very helpful salesman - Riz couldn’t do enough for me and ensured that the process was as smooth as possible. He took the time to show me all of the things my new set of wheels can do along with offering the ongoing service for years to come. I decided to take out the service plan too as I felt in safe hands !
Motorline Nissan Medway / Gillingham
Arranged a test drive for 11am on Saturday 29th June, eventually salesman, and then the car turned up, and we went off around 1140am, car was an enjoyable drive, we arrived back at dealership, my car trade in was photographed, and not long later had a guide price of what they would offer, it was very low ball, so we discussed what we wanted, so built a car, discussed the prices, (took over 2hrs in total) and left with a will be in contact (phone/email) by Weds 3rd July, its now the 4th of July and still no contact. Dont bother, it has took me less time to get a price for my car (actual value it was worth has a trade in, not left feeling like I was robbed), built a new one exactly what we wanted, left a deposit and await its delivery fresh from the factory in Sept. I built to my own spec, ordered and paid a deposit on a brand new car in less than 1hr. I would be surprised if Motorline Nissan Gillingham actually sell any cars.
Reply from Motorline Nissan Medway
on 17 Jul 19
Hi James, we appreciate your feedback, however we are disappointed to hear that you were not happy with your experience with our team. We understand that you have been in contact with the Centre Manager Simon to discuss your concerns in more detail and he is investigating this further. Kind regards, Motorline Nissan Medway.
Very good customer service. From the moment you arrive you feel welcomed.
Brilliant customer service.
Excellent customer service from Rob,made getting a new car so easy,all the paperwork went smoothly,showed us everything that we needed to know about the car...Rob was very friendly and helpful with everything....and would like to thank Victoria for supervising the children while we took the car out for a peaceful test drive your both star's.... great credit to Nissan we will definitely be back.mr and Mrs Collins