Customer Reviews (2)
Great Experience, Very Efficient and over the Moon with my new car .
How we were continually rebuffed at your doors!
Despite several visits to the St Albans dealer was always "too busy" to see my wife & I. Over a period of 4 month we called some 6 to 8 times(possibly 8-10) and were always told sales staff are too busy even though we could see sales personnel at their desks without customers! We could not commit to an appointment due to my wifes work commitments. We are now the owners of a Mercedes A £25k sale lost either due to a lack of staff or overzealous receptionist? Either way, it does not portray a good image & it was a total waste of our time. We ended up using the other Marshall group outlets who were far more accomodating than this particular branch. I would suggest anyone give them a wide birth. My wife purchased her car from this group so we dont have an axe to grind, far from it, we expected a similar level of service, sadly not. 1/10