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Marshall Volkswagen St Albans

Marshall Volkswagen St Albans

Marshall Motor Group is the 7th largest motor dealer group in the UK. The Group operates 101 franchise dealerships representing 23 different brand partners in 26 different counties across England. Our aim is to develop life-long partnerships with our customers, so that we can help you with all your motoring needs and enable you to buy with confidence, safe in the knowledge that you are dealing with a professional and friendly business. Call now to experience for yourself The Marshall Way...

Customer Rating

3 out of 5

Rating breakdown

  • AutoTrader
    3(2 reviews)
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Customer Reviews (2)

  • Great Service

    By Mario M on 22 Sep | VERIFIED PURCHASE

    Great Experience, Very Efficient and over the Moon with my new car .

  • How we were continually rebuffed at your doors!

    By J. S on 29 Oct

    Despite several visits to the St Albans dealer was always "too busy" to see my wife & I. Over a period of 4 month we called some 6 to 8 times(possibly 8-10) and were always told sales staff are too busy even though we could see sales personnel at their desks without customers! We could not commit to an appointment due to my wifes work commitments. We are now the owners of a Mercedes A £25k sale lost either due to a lack of staff or overzealous receptionist? Either way, it does not portray a good image & it was a total waste of our time. We ended up using the other Marshall group outlets who were far more accomodating than this particular branch. I would suggest anyone give them a wide birth. My wife purchased her car from this group so we dont have an axe to grind, far from it, we expected a similar level of service, sadly not. 1/10