Evans Halshaw Vauxhall St Albans

Evans Halshaw Vauxhall St Albans

"We are part of the UKs largest motor dealer group with over 20,000 quality used cars in stock to choose from. Call us to organise a test drive phone lines are open until 10pm Mon to Fri, 6pm Saturday and 5pm on Sunday.Our scale enables us to pass on the greatest possible value to our customers through our 'Every Day Low Prices' promise. We check our prices regularly, researching our local markets to make sure we present you with the best possible options for your next car, van purchase or service.\""

Services offered

  • New Vehicles - Part Exchange - Finance - Insurance - Servicing - Warranty - MOT - Recovery - Bodyshop - Paint Shop - Parts - Vehicles Wanted - Fleet

Customer Rating

2.2 out of 5

Rating breakdown

  • AutoTrader
    2.2(5 reviews)
Had an experience with this dealer?

Customer Reviews (5)

  • Polite but hopeless

    By Sean M on 25 Apr

    I’ve shown interest a 15 k car that has been there for weeks and needs a repair, but they just aren’t interested . They’ve taken my details twice, and said they’ll get back with an estimated repair completion date and info on service history ( not mentioned in advert). Heard nothing.Why advertise a car you don’t want to sell?

  • terrible customer service.

    By Muh S on 19 Feb

    St Alban branch has terrible customer service, was asked to pay first before car gets fixed as it had few issues. No log book or anything with just 2 years old car. called them 7 times during the day and every time was told someone will call back & even manager refused to speak to me. Then called their complain department and finally got through to someone at the branch and he hasn't even reported that issue to be fixed or after 24 hours doesn't have PartExchange value confirmed by his manager.

  • good experience,no bull

    By john A on 28 Oct 18

    went in with son to try out space in back of car to see if he would be comfortable.Salesman came over and after a brief chat with no nonscence of reading off a script like some other Vauxhall dealers agreed a deal in principle and paid holding deposit subject to test drive fast forward 4 days after agreeing a few options took delivery of my delivery mileage viva and cash back from my old car and went home a happy chappy.Thanx ''r'' for not blinding me with bull.Was a pleasure to do business with you

  • Incorrectly advertised price.

    By Gary W on 07 Aug 18

    I called to place a deposit on an Audi reported at £2160 however, it was in fact £12k. I wasted 15 minutes providing my details and then they confirmed the price of the vehicle.

  • Reservation fee a waste of time

    By Susannah G on 30 Jul 18

    I recently phoned the St. Albans branch of Evans Halshaw to enquire about a car. During the phone call, I paid £200 to reserve the car so that it would be taken off sale. About 10 mins later, just as I was about to drive over to the branch, I received a phone call to say the car had just been sold. I had paid a £200 'reservation fee' for nothing and then had to wait 3 more days for the money to be refunded back into my account. The person who phoned to tell me the car had been sold sounded uninterested and unapologetic when I told him I was unhappy about this.