Auto Trader cars

Skip to contentSkip to footer

Mercedes-Benz Hemel Hempstead - Used Cars

Rating: 2.8/5(4 reviews)

Get in touch

Address

  • London Road
  • Apsley
  • Hemel Hempstead
  • Hertfordshire
  • HP3 9SX

Opening hours

Not provided, please contact the dealer

About us

Mercedes-Benz Retail Used Cars Hemel Hempstead is part of the UKs largest Mercedes-Benz Retailer, owned by the Manufacturer. Because we only sell used Mercedes, we can offer you an unrivalled service and expertise to assist you in finding your ideal car.

Approved MERCEDES-BENZ dealer

MERCEDES-BENZ logo

This retailer is part of the official Mercedes Benz UK network

COVID-19 safety measures

  • Social distancing measures in place
  • Contactless collection

We are observing strict social distancing measures, in line with the latest government advice. Throughout our retailers we have social distancing markers and have installed protective screens and sanitisers throughout the showroom. All of our display cars have been fully sanitised and then locked to eliminate any risk of contamination. We will also be adhering a ‘this car has been sanitised on (date) ’ sticker, for further reassurance.

Location

Address

  • London Road
  • Apsley
  • Hemel Hempstead
  • Hertfordshire
  • HP3 9SX

Contact us

Need to reach us quickly?

Call or live chat with us to get a quick response to your query.

Send a message

Send us your message and we will be in touch shortly.

chevron-down
chevron-down

0 / 500

This form is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

4 customer reviews

2.8 out of 5

4 customer reviews

  • Ryan H21 Nov 20
    1.0

    Worst Experience

    Awful car buying experience! Constantly missed deadlines and promises not met. Drove 2 hours to be met with a car that was 'peppered' (salesmen's own words) with stone chips, and when I questioned the poor condition, I was told 'we have sold worse' !!! Even when giving them a second chance, was told I may aswell use a touch up stick as the salesmen said he could do a better job than the guys in the prep center ! Please avoid ....

  • Andrei B25 Feb 20
    1.0

    Bad experience with Hemel Hempstead Mercedes!

    Very bad experience with Mercedes Hemel Hempstead. I went on 13 December 2019 to do my service B. After the service, I have realized that reversing parking camera is not working anymore. I contact Carl James the Manager as well as customers service but they did not help me at all. This is a place to avoid in the future. I do not recommend!!!

  • Jesse B15 Jun 18
    5.0

    AMAZING SERVICE! 10/10

    I just bought a C Class 220d Coupé from Mercedes-Benz Hemel Hempstead and it was a perfect experience. I dealt with a lovely gentleman. Couldn't be more happy with the customer service I received from him. He spent the time with me, had all the knowledge about the vehicles, showed me examples, took me for a test drive and was extremely compensating. Very respectful man and no edging me on to purchase the vehicle or any use of sale tactics. (Mercedes pretty much sell themselves anyway). I would highly recommend anybody looking to buy a pre-approved Mercedes to pop into the Hemel branch as all the staff in there were welcoming and had smiles on their faces. 5/5 Experience and would 100% do business with the same gentleman again, will be recommending all my friends and family.

  • Sana K07 Jun 18
    4.0

    Excellent customer service by the sales executive

    Based in West Midlands we visited Mercedes Hemel Hempstead 100 miles away to view a car we had seen from their website. We completed a deal on a Mercedes CLS via one of the sales executives, Mr Arkadiusz Kubok, called him Ark. We really appreciated his professionalism and honesty when purchasing a car with this dealership. He was not your typical pushy salesperson wanting to just make a sale. In fact we reluctantly weren't able to secure a deal with this particular vehicle due to the high road tax bracket, but he immediately sourced a better deal for us through his Mercedes network. He even went out of his way and delivered the car to our home on his day off. Just shows his commitment to customers, and we can't thank him enough. On the downside it was a pity the manger Paul backed away from the discount he initially offered us, but because of the service we had from Ark it did not stop us from purchasing from him.Thank you

Frequently asked questions