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Swansway Honda Stockport

Our awards

Highly rated for our customer service 2020

Customer Rating

4.8 out of 5

Rating breakdown

  • Judge Service
    4.8(410 reviews)
  • Trustpilot
    4.9(158 reviews)
  • AutoTrader
    5(2 reviews)
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Customer Reviews (570)

  • never again beware

    By Mr Dan Brown on 25 Aug | VERIFIED PURCHASE

    Got the vehicle home, wife said steering was heavy, went to the fuel station, tyre pressures all set at 25PSI way below what states on the B pillar. wiper blade split. nail in drivers rear tyre, on the edge, non repairable. changed number plates to my cherrished ones, some one had cross threaded the screws into the tailgate. makes me question if the service was actualy carried out so i have had to get it serviced at a ford dealer, for them to tell me the vehicles undertray bolts were cross threaded and clips missing everywhere. all in all this has made it an expensive car so i will live and learn

    Reply from Swansway Honda Stockport

    on 28 Aug

    Good Afternoon Mr Dan Brown Thank you for your 1 star review. It is naturally disappointing to read your review but our management team are simply unaware of any of your concerns for this vehicle that was purchased around 5 weeks ago. Having checked the history of the vehicle, the service was completed prior to sale. Your sales person would gladly verify this if you require dealership confirmation. We openly invite all feedback at Swansway Garages as without this exchange of views we can not move our business forward. Thank you for your business. Elizabeth - Group Customer Liaison Manager

  • Second hand car purchase

    By R Ellis on 10 Aug | VERIFIED PURCHASE

    Good customer service, professional staff and always happy to help even through lockdown.

    Reply from Swansway Honda Stockport

    on 17 Aug

    Hello R Ellis Thank you for your 5 star review and for your comments about your recent visit to Stockport Honda. Thank you for your valued custom Amelia - Swansway Motor Group

  • Bought the car over the phone after…

    By Tom on 08 Aug | VERIFIED PURCHASE

    Bought the car over the phone after speaking to Mathew. Knows his stock inside out, gave us a detailed description of the condition and history of the car. The car was better than we expected, really happy with the purchase and service received.

    Reply from Swansway Honda Stockport

    on 17 Aug

    Hello Tom Thank you for your 5 star review and for taking the time to post your thoughts on trustpilot regarding your visit to Stockport Honda Matthew will be greatful for your positive feedback to know that you were happy with the service that you received during your time in the showroom. I wish you many happy miles in your new car and trust that you are enjoying it! Thank you for your business Amelia - Swansway Motor Group

  • excelent service cant thank the…

    By Mr Francis Anthony Quigley on 06 Aug | VERIFIED PURCHASE

    excelent service cant thank the salesman enough I was never inder any sales pressure once an Honda Owner always an Honda owner this is my nineth Honda What more can I say well done Swansway

    Reply from Swansway Honda Stockport

    on 17 Aug

    Hello Francis Anthony Quigley Thank you for your 5 star review and for taking the time to post your comments on trustpilot regarding your recent visit to Stockport Honda Ian will be thrilled to see your feedback knowing you always have a great experience whenever you visit the showroom. Thank you for your continued loyalty to the dealership. Amelia - Swansway Motor Group

  • Seen the Renault captur but first did…

    By Mrs Kathy Love on 06 Aug | VERIFIED PURCHASE

    Seen the Renault captur but first did read your reviews . Spoken to matt he was very honest . Which is exactly whot maid me drive to stockport from chester . Normally would by locally . Car exactly as matt described .love the car me and my son would highly recommend a visit to matt for friends and familys next car thank you

    Reply from Swansway Honda Stockport

    on 17 Aug

    Hello Kathy Lowe Thank you for your 5 star review and for taking the time to post your comments on trustpilot regarding your recent visit to Stockport Honda Matt will be thrilled to see your feedback knowing you had a great experience during your time in the showroom and that you love your new car! I wish you many miles and trust you are enjoying it! Thank you for your business and recommendation Amelia - Swansway Motor Group