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Our awards

Highly rated for our customer service 2020

Customer Rating

5 out of 5

Rating breakdown

  • AutoTrader
    5(56 reviews)
Had an experience with this dealer?

Customer Reviews (56)

  • 5 stars, very good dealer!

    By Andy W 3 Days ago | VERIFIED PURCHASE

    I bought a BMW 320d from Ricardo cars and found Richard to be professional and friendly from the off with no pushy ness or hard sell. He was helpful and easy to deal with. I am vey pleased with my new car and would recommend Ricardo cars to others

  • Great experience

    By Glenn T 13 Days ago | VERIFIED PURCHASE

    Very helpful from start to finish. Was straight and upfront about conditions of sale etc. Picked up car early morning due to long drive home and Richard was more than willing to accommodate. Car drives as you would like expect was nicely valated prior to picking up. Would recommend this trader. Felt 100% confident buying from him.

    Reply from RICARDO CARS LTD

    12 Days ago

    Hi Glenn, Thanks for taking the time out of your busy job to write us some nice words. We are happy the car was everything you expected and more for your son. Fingers crossed he keeps this one longer than the last one :) Your a crowd to us in your particular job role and keep up the good work. Regards Ricardo and all the team

  • Brilliant to deal with.

    By Ronan M 17 Days ago | VERIFIED PURCHASE

    I dealt with Ric buying a used Mercedes SLK. I am based in Dublin and bought the car without examining it in person but in complete reliance on conversations with Ric and videos of the car. It was exactly as he described with frankness and accuracy. Brilliant to deal with. Delighted when I collected the car from the ferry and before Brexit kicks in!

    Reply from RICARDO CARS LTD

    12 Days ago

    Hi Ronan, Just seen you’ve left us a great review. I know you had a bad experience buying your last car from another dealer in the uk. We wanted to make sure you could trust us 100% so we were more than happy to provide videos of the interior / exterior / underneath the car before you committed to sending the full amount of money over and arranging the car to be exported to Ireland. I will take up your offer for you to show us around your neck of the woods if we ever get over! All the best going forward form Ricardo Cars!

  • Great first car!

    By Hannah W on 08 Sep | VERIFIED PURCHASE

    Buying a car for the first time is tricky in a minefield of options, and it's hard to know what to believe. When I rang Ricardo he spent time on the phone giving me some genuinely helpful advice, and you can tell he's very knowledgeable. I had an issue with my insurance, and he was so understanding about it. I Love driving my auto purple Peugeot 107, it ticks all the boxes! Thanks so much.

  • Audi a5 cvt

    By Justin P on 06 Sep | VERIFIED PURCHASE

    Bought audi a5 cvt.. Nice car.. Had conversation on the phone about car.. Needed for nothing was the impression given by Richard. Cardiff to stockport to buy.. Had test drive all checked out. So purchased.. Next day found rust on boot lid.. Took a little time to make contact with after sales.. So phoned Richard direct..discussed the options..i missed the rust on first inspection and richard also agreed that they missed it aswell. Fairplay he offer full refund.. But the wife like car so much she wouldnt let me take it back.. So got quotes to get bootlid re painted..cost of 350..richard agreed to cover 250 of the cost..i was happy with outcome. Also kept the wife happy...i will say best to deal with richard direct..nice chap and my experience not quite as planned. But got there in the end..thanks guys.