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Inchcape Volkswagen Stockport


Inchcape Volkswagen Stockport

"We would love to showcase our pride and joys to you so if you have found a used Volkswagen that you think could be the one, feel free to come for a tailored test drive and get to grips with the features and controls on a route that suits you! Being the largest Volkswagen Retailer Group in the UK you can be confident in knowing we have the widest choice of vehicles, all representing fantastic value for money, often coming with free servicing packages, finance deposit contributions to name but a few! If you’re still undecided, feel free to come and relax with a coffee and free WiFi whilst one of our amazing team can provide you with any info you may need!"

Services offered

  • New Car Sales
  • Used Car Sales
  • Volkswagen Approved
  • Service
  • Parts
  • MOT
  • Warranty

Customer Rating

4.4 out of 5

Rating breakdown

  • AutoTrader
    1.7(6 reviews)
  • Trustpilot
    4.5(156 reviews)
  • Judge Service
    4.4(879 reviews)
Had an experience with this dealer?

Customer Reviews (1041)

  • Good front of house service

    By Philip Powell on 16 Mar | VERIFIED PURCHASE

    Good front of house service, I was kept informed at all stages of what was happening with the car. Thank you VW.

    Reply from Inchcape Volkswagen Stockport

    on 18 Mar

    Philip, we're glad to hear you enjoyed your visit.

  • I was very please how smooth everything

    By Renee Tompson on 13 Mar | VERIFIED PURCHASE

    I was very please how smooth everything went they came and picked the car up and dropped it off

    Reply from Inchcape Volkswagen Stockport

    on 15 Mar

    Hi Renee Tompson! We're so happy we were able to help you out! We hope to see you soon!

  • I have received poor service from start…

    By Miss Sinclair on 04 Mar | VERIFIED PURCHASE

    I have received poor service from start to finish. Tried to contact stockport branch on numerous occasions and had to leave messages as no answer and they never returned the calls. When I did eventually speak to someone in the correct department they had very little knowledge. I eventually booked my car in and was informed I could wait whilst they did it initially to then find out at a later date that due to the recall I would get complimentary valet and they would need to keep the car a few hours. On the day my car was in I again received poor service, I wasn't informed when mt car was complete and I could collect I had to chase again. I then picked my car up and it hadn't been valeted. They wasted a lot of my time and added a lot more stress to something that wasn't needed. Never use them again will stick with normal garages.

    Reply from Inchcape Volkswagen Stockport

    on 08 Mar

    Hello Miss Sinclair, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Falling short of meeting your expectations is not to the standards we strive to achieve and thank you for providing this information so we can improve upon our services.

  • Beware - Poor workmanship

    By Steven Athey on 28 Feb | VERIFIED PURCHASE

    Poor - they didn't even check their repair work and it was was faulty Beware they have a poor rep locally and it is for good reason Took my Sirocco to Inchgate as the rear door (boot) wouldn't close - mechanic inspected and appeared competent - quickly diagnosing the issue - called me later and informed me that they had ordered the wrong part (no problem as the car could still be picked up on time) - I tested the door release and quickly realised that the fault hadn't been fixed

    Reply from Inchcape Volkswagen Stockport

    on 03 Mar

    Steven Athey, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please email us at [email protected], in order to assist you.

  • Another major service completed at…

    By John Vernon on 08 Feb | VERIFIED PURCHASE

    Another major service completed at 101500 miles, at around 10000 miles a year let's hope that the car lasts another 10 years. No problems nice people to deal with, the cost are creeping up faster than inflation.