Customer Reviews (24)
Very tidy car at a good price. Friendly, helpful service
NO ETHICS OR MORALS. Good reviews must be fake!
A few days ago I had the displeasure of dealing with this man. After ringing to secure an appointment for the following day at 12pm (he allegedly works strictly appointment only), I checked with him no one would be viewing the car before me; he assured me this was the case as I was making a 46 mile journey. I text Dan as I was on my way to meet him letting him know, he responded. Immediately after arriving he pointed at a family who he informed me had turned up five minutes prior and unapologetically told me ‘I’ve just sold it to them’. I argued that I should have first refusal as I’d made an appointment and had the asking price in cash - he refuted this and went on to tell me how he is sick of customers and is getting out of the business after thirteen years because of them. He spoke to me so rudely I was in utter shock and I would be more shocked if the family actually continued to purchase the car from such a vile man after hearingHe has ABSOLUTELY NO RESPECT, ETHICS OR MORALS
Reply from Click Car Ltd
on 25 Jun
Yes this is true.Amenable, educated and understanding I made a forced decision-call based on an unknown event. It is with regret this occurred. This car was double-treble irony. On the day I asked the lady to come at twelve as had a Volvo viewing at 11, my first possible appointment of the day, of which was a no show. I said come for 11.30 to midday.Texting on the way saying would be 20 mins late.In the week a gentlemen arranged to see the car Saturday I’d have said ring back on the day for a time and didn’t. I didn’t get a call,arriving at 11.55 and were in the car coming out of the office.I said sorry each time when said I should have held it.I asked them to leave it and said sorry again. In the end they bad named the car trade and I had to inform them of what happens in the shoes of a trader.I agree I could have sold it to the lady and agree with her.I made a snap call after this one particular vehicle twice on a Saturday booked in people on same vehicle did not show. Apologies.
good trade in price
Easy & swift, good trade in price, friendly dealer
bought first car
Was looking to buy my first car and was unsure of what I wanted or how to go about it . I was helped by my dad and honest advice and made everything easy and relate with things very promptly . Would definitely recommend this place to buy a car . Thanks again :)
Nice car price
The car has been great. The service was fab. I phoned up about the car I was interested in, quickly I was called back, I completed most of the paperwork online and Mark did everything quickly and efficiently. All sorted, and car collected within a week. Great service, good aftercare