Customer Reviews (3)
Great Buying Experience
Excellent experience today on collection of my used R1200 GS Rallye. The bike was prepared impeccably & in as new condition. I had a great p/x value on my old bike that I was more than happy with. I would definitely recommend Williams BMW , & be paying them a visit on my next purchase.
Service with a smile
Have dealt with both sales and service staff here for many years. Always courteous, knowledgable and more than willing to spend time with me. I’m more than willing to travel to Williams (not my closest dealership) to get the best service. Thanks to all, see you at my next service
Not enough space for full review
Took my not even 2 year old s1000rr for warranty check, ended up having it serviced. Wish I never stepped foot in the place. Staff to busy talking amongst them selves or eating breakfast. There was confusion as to weather they had fitted parts they had charged me for. Some staff was rude, I was made to unload my bike in pouring rain as they refused to let unload it in their workshop. Saw them abusing customers bike on road test. Was told it would take an hour and half max, 3 hours later I called them to find it was ready, I was told it needed a battery but then never bothered to check if they had one. After paying the bill I found they had damaged the bike due to service wash by using traffic film remover resulting in milky stain marks all over the bike, I refused to take the bike back. They attempted to cure it by masking the the fault with silicone spray to make it shine after me asking them not to. The bike ended up an insurance write off