Customer Reviews (10)
Spotted a BMW 330i convertible at Tonge car sales after searching for a while, called and was given an appointment the same day, excellent service and excellent car, one small fault with the glove box not opening when viewing which was sorted within 24 hours and then delivered locally to my home address. Can't fault and would highly recommend Tonge car sales to anyone who asks. Again, thank you for a great car!
Great trader always has looked after me - guys got great hair dresser too
Mark is a nice guy but he didn't handle my non-sale right at all, I was due to buy a car had multiple viewings, on the second viewing the dealership was supposed to close at 4pm but they left at 3pm so I didn't get a chance to view, I arranged for two days later after assuring him I was going to buy to be informed on the day that he has sold the car. Waste of my time.
Reply from Tonge Car Sales
on 23 Sep
Hi Danny, lack of communication has lost you that sale on this car and your miffed because of your own actions. You test drove the car on Thursday and said to bring your grandad on Saturday, which I said was great, but please ring me beforehand to confirm an appointment time please. Not heard anything all day Saturday, needed to shut at 3pm as it was a family members birthday (yes, unfortunately we have lives out of work), so I tried to re-book you in on Sunday but you couldn’t make it so said Monday. No re-appointment time for Monday, you had my mobile number for this. Unfortunately someone came and bought it Monday morning. 1 Star review because of your own actions is uncalled for I’m afraid.
Fantastic service!! Mark was fantastic when my mum was buying her car. She had been let down by one garage when we came across the exact car she wanted for sale here. The car was perfect, exactly how it had been advertised!! The transaction was smooth and quick, Mark even sorted out the tax for her! After she left Mark messaged to say she had forgotten her warranty but he would post it to her, it arrived the next day! Would highly recommend and thank you for taking the stress out of buying a new car for my mum 😊
Highly recommended! Mark is so easy to deal with, goes above and beyond for you and no pushy sales! Thanks mark, love my new car 🚗