LYS Autos

LYS Autos

"LYS Autos Ltd has a 30 year experience in sales, marketing and customer service, 10 years in the motor trade industry and has an UNIQUE GOAL : the FULL SATISFACTION of every single customer. We source our vehicles privately and by doing so, we obtain a maximum information on the past of the vehicle (we find that this information would be very limited when, for example, buying from an auction), and provide for every vehicle : SERVICE HISTORY, OWNERSHIP, MOT HISTORY, HPI CLEAR REPORT. This crucial information is reflected in all our adverts, along with additional data which is extremely important in the DECISION MAKING of the buyer : FUEL CONSUMPTION, ROAD TAX, INSURANCE GROUP, SPECS OF THE VEHICLE. We also take an average of 50 photos per vehicle, detail is a must for us. We truly believe that the buyer has to take into consideration all the “elements” offered in order to judge, and understand the meaning of our slogan : “MAXIMUM Information for YOUR DECISION Making”. VEHICLE CHECKS: Once we acquire a vehicle, we test drive every single one for a minimum of 10 miles, then an inspection is carried away in order to detect and rectify small issues (from a bulb to a radio code for example), or/and bigger issues which would be passed immediately to our mechanical and electrical departments. VIEWINGS: When the buyer comes to view and test drive the vehicle, we want him / her to feel AT HOME and the first 60 seconds are the most important to us, we are fully aware that the buyer is here to potentially purchase a vehicle, but the number 1 priority is TRUST, you are buying a car or a van, but most of all you are BUYING TRUST AND TRANSPARENCY. A COLD OR HOT DRINK is always offered on arrival, we understand that you’ve been through traffic, stress, negative experience from a previous viewing or/and purchase, came a long way and a simple drink is a way for us to make you feel at home. YOU SAID YES ! You decided to buy our vehicle and understand that you are TRUSTING US and the vehicle you are buying, so the next step is as important as everything else and we make things easier for you to walk out of our premises by being the official NEW KEEPER ! We NOTIFY THE SALE TO DVLA ONLINE (this service is available 7 days a week from 7AM to 7PM), we give you the receipt and simultaneously you receive an email of confirmation from DVLA, approximately 5 working days later, the logbook in your name arrives at your house. We assist you in TAXING the vehicle online (24/7 service from DVLA) We offer a FREE WIFI service and a computer and printer if needed also (you might want to use the WIFI or the computer to do your insurance) WARRANTY : we offer a 6 months Warranty with our vehicles (this period can be extended to 24 months) and use one the leaders in this field : AUTOGUARD WARRANTIES. We hand you over the documentation of the vehicle along with our provisional receipt (the following day you receive our full invoice and warranty policy by email, or post if you don’t use email) DELIVERIES: We offer local deliveries (within 5 miles) free of charge, for extra radius please ask for the price, depending on the distance, the vehicle will be transported either personally or with a recovery truck service. We offer a NATIONWIDE service."

Customer Rating

4.7 out of 5

Rating breakdown

  • AutoTrader
    4.7(28 reviews)
Had an experience with this dealer?

Customer Reviews (28)

  • Professional and Caring

    By Louise P on 14 May

    I travelled from Warrington with my Neice to view the car. Before hand I was given accurate information about the car and also how to get there. Once I arrived I was greeted by the Owner of LYS Autos who kindly showed me the car answered all of my questions and then I was test driving the vehicle. I felt completely at ease. I mentioned I had a car at home, he said “Bring it I am happy to part exchange’. Evething to do with this purchase was straight forward and professional coupled with care at every stage. I took out the warranty because I have extra piece of mind. I will again use this garage in the future and I have already told my family and friends. Thank you to all at LYS Autos. From Louise happy driving my Toyota Celica. 🙏

    Reply from LYS Autos

    on 14 May

    Thank you so much Louise ! We are glad that you are happy with your purchase, wish you a Happy Motoring and at your service anytime !

  • Excellent and comfortable experience no pressure.

    By Paul S on 24 Apr

    Brilliant experience, John was very pleasant and extremely helpful and thorough in all aspects of my buying process, at ease from minute one to leaving with my new car. Good coffee too.... A pleasure to do business with you John.

    Reply from LYS Autos

    on 24 Apr

    Thank you Paul, really appreciate your feedback, hope you get well soon as well ! Thanks, John

  • A very happy customer

    By Susan B on 17 Mar

    Bought my new car from lyos , lovely car , lovely people, helpful in all aspects, very good after care, I would recomend to anyone looking to buy a car, honest, trustworthy reliable people. Lovely coffee too.

    Reply from LYS Autos

    on 17 Mar

    Thank you Susan, glad you’re happy and that we could solve the little issues on delivery (parts missing that we got from EBay for you at no extra charge). Kind regards and happy motoring ! John

  • Made purchasing a pleasure.

    By Lynn M on 10 Mar

    John was welcoming, honest, informative and very helpful and made us a lovely cup of coffee. We would highly recommend him to anyone.

    Reply from LYS Autos

    on 10 Mar

    Thank you Lynn & Jeremy, lovely meeting you, glad you loved the car and happy with our Service & Trust. Happy motoring ! Kind regards, John

  • Fabulous car dealer

    By Andrew M on 09 Mar

    Just bought an old, but fabulous convertible Merc off these guys,I just turned up on the day and drove away with it. They are extremely helpful and very professional in their work. Absolute bargain and very pleased with everything on the day. Very highly recommend

    Reply from LYS Autos

    on 09 Mar

    Thank you Andrew, glad you like the car, I guess you’re looking forward for the good weather to arrive now !!! Happy motoring !! John