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Autos Direct Ltd

Customer Rating

4.6 out of 5

Rating breakdown

  • AutoTrader
    4.6(17 reviews)
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Customer Reviews (17)

  • Would not recommend buying from this dealer

    By Ellie E on 24 Apr

    I would recommend not to buy from this dealer, I was sold a car with wrong information given , and then when noticed a knocking sound from engine and asked them to investigate as it had a three month warranty , eventually said after dropping my car back to them on a Saturday and not heard from them until Wednesday that they could not find anything wrong , when clearly there is !! , after sales shocking take your money then don’t want to know it seems

    Reply from Autos Direct Ltd

    on 26 Apr

    We have never sold a car to someone called Ellie E. Our accounts have checked through 6 months invoices and not 1 invoice has this name on it. This is a fact but makes it very hard for us to respond directly to this full stop.

  • A hard task made easy!

    By Kevin S on 19 Feb

    The job of changing your car is mostly subjective but in our case it was 'needs must'. After looking through Auto Trader based on a budget figure rather than a specific car, went to Autos Direct being a local independent company. Had a pick of some nice cars on show before spotting the low mileage, lovely condition Citroen C4 Coupe and taking it for a test drive. A couple of hours later the deal was done - no fuss and no hassle. Delighted with the car which really is as good as it looked. Thanks to the team at Autos Direct who clearly value their customers and other dealers would do well to take a leaf out of their book.

    Reply from Autos Direct Ltd

    on 26 Apr

    A pleasure to deal with and thank you for your positive feed back.

  • Great, Honest Car Sales!

    By Danny T on 18 Feb

    Went to view a car here on Saturday morning -very friendly and no hard sales. Was left to look around the car with my mechanic friend, and he confirmed the car was in great shape with some minor issues. Sales guy was honest about some things confirmed by my friend. No hard sell and car was priced fairly. Will recommend these to my friends looking for a new car. Try these first rather than the big car supermarkets!

    Reply from Autos Direct Ltd

    on 21 Feb

    Always a pleasure to deal with nice customers, thankyou, we appreciate your business

  • After Sales is lacking

    By Lee A on 12 Feb

    I dealt with one of the owners for my car purchase, and he made things easy, even opening on a Sunday for me to drive and buy the car. The car was as described, there were a couple of bits to rectify before I collected it, 2 of 3 were sorted in time. The 3rd thing to sort were headrests which were going to be posted out afterwards. Communication from purchase to collection was not an issue by text, however once collected this went silent. I sent links to headrests found on eBay, and followed up the link, no response. 6 weeks have passed and I have gone ahead and bought a set of eBay which I sent the link to. After Sales is all that is lacking, following through with what was agreed. No issues buying a car, only afterwards with something this minor which is a shame.

    Reply from Autos Direct Ltd

    on 12 Feb

    Lee we are very sorry you feel this way and to the point to leave us a poor review but i have just personally checked through our company E mails and texts and we have never had any links sent to us by you at all. Your invoice and our web site shows 3 options of contact which it appears you missed and have not used any of the following. Phone - 07826 681111 - E mail - The web sites direct enquiry option. Please feel free to get in contact with us in any way we advertise too and will be sure to pay for these headrests. Thank you Autos Direct ltd

  • Peugeot 206 - Daughters 1st Car

    By Dawn W on 10 Feb

    Travelled from Oxford to view a car here and really pleased we did. Helpful, genuine, down to earth family guy - was buying a first car for my daughter and he was patient, no pressure, happy to go through all history of vehicle. Helped arrange TAX there and then. Vehicle drove home fantastically and my daughter is over the moon!! Cant thank you enough for such great salesmanship!! Deffo reccommend & use in future!!

    Reply from Autos Direct Ltd

    on 12 Feb

    Thank you. You were a lovley family and a pleasure to deal with.