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Autos Direct Ltd

Our awards

Highly rated for our customer service 2020

Customer Rating

4.6 out of 5

Rating breakdown

  • AutoTrader
    4.6(33 reviews)
Had an experience with this dealer?

Customer Reviews (33)

  • 5 stars isn’t enough!!

    By Emily May L 5 Days ago

    The guys at Autos Direct couldn’t do enough to help and accommodate me! They were more than helpful throughout the whole process, not in anyway pushy or overbearing which you often get with these kind of places, but very informative, honest, trustworthy and reliable, which after some dodgy car purchases in the past with other company’s, made me feel very at ease. I made the trip from Taunton to purchase this car and would 1000% do it again come the time I need a new vehicle. They were very quick to reply to any queries I had via email and the car was exactly as described. Many thanks again!!

  • Do not buy from here

    By Amy M 20 Days ago

    i bought a C4 back in october 2019 james was very quick to take my money, the car had a few faults that james was supposed to fix...... it was never fixed even though it was under warenty. when i asked for a refund under the consumers act jame told me to inform my legal team.... what a way to treat a customer. do not buy from this dealer

    Reply from Autos Direct Ltd

    19 Days ago

    Hi Amy, We feel this review is a little unfair really. 12 Months after you bough the car the MOT has run out so you leave us a bad review because we wouldnt pay for the MOT. Dissapointed in Auto Trader as company charging us such large amounts to use them that they too see this review worthy of posting. Im afraid we can only place a new clean MOT on cars we are selling unfortunately not on cars we sold 1 year ago.

  • Good Quality Service

    By Harry S on 16 Sep

    I purchased a vauxhall Astra from here today. From the first enquiry up until i drove away with the car, he (pretty sure his name was Richard) was nothing but honest and polite. He went the extra mile to provide me with certain details i asked. He puts a good reputation on car dealers. Would recommend.

    Reply from Autos Direct Ltd

    19 Days ago

    Thank you Harry we hope you enjoy the new car.

  • Seat Exeo

    By Simon V on 20 Jun

    Spoke to James across email as I saw A Great looking Seat Exeo in auto trader in Autos Direct. I had been looking at a A4 avant in a couple of other garages, but there service was terrible, which was the complete opposite of James. Booked the car in for a viewing I arrived there was all clean and tidy and ready for me to test drive. Friendly honest and would definitely recommend. Very Pleased and happy, He even helped me to tax and transfer documents. With also 3 months Warranty and the new MOT going on it. Very Happy Man..

    Reply from Autos Direct Ltd

    on 14 Aug

    Thats great simon was a pleasure to deal with you.

  • Recommended

    By Julian L on 01 Jun

    Very helpful and straightfoward, and deserving of a good review.

    Reply from Autos Direct Ltd

    on 14 Aug

    Thank you julian