Customer Reviews (6)
Cannot fault this dealer
Cannot fault this dealer. They described the car over the phone very honestly which was a bonus since I had to travel a distance to get there. They renewed parts I requested and on the day I went to see the car there was no pushiness and I was given as much time as I liked to look over the car and test drive it. All cars have 3 month guarantee and 12 months AA basic cover - will definitely go back to them if I decide to change the car. The car is very good quality and value for money not overpriced.
They seemed friendly and professional to start with. Took the car out for a test drive and noticed it had no data card for the sat nav in it. Came back and raised this, only to be told they'd resolve the issue. Agreed a price and returned a week later to pick the car up. When about to drive away i checked that they'd put the data card in only to find that they hadn't. Raised it agin, which resulted in a 'search' of other cars. Was then told that they'd send me one in the post. 6 weeks later it hasn't arrived. Unfortunately untrustworthy.
No hesitation in recommending
Must say was a little apprehensive about buying a car from a non franchised dealer ,especially some distance away ,but I must say my dealings with them has been nothing but a pleasure from the time I went to see the car initially (a 2012 BMW Z4)where I decided to buy ,there was an issue with the mot but that was sorted without any dramas Transaction completed .Having got the car home noticed upon starting first thing it was billowing white smoke ,all it took was a phone call advised to take it back where The aftersales manager was brilliant ,arranged a loan car and a tank full of petrol ,Car was in the garage for six weeks ,where the cylinder head and turbo were reconditioned ,drives now like new ,fingers crossed .The after sales Manager kept me informed throughout the time .I experienced excellent customer service ,would not hesitate to recommend this dealer to others ,they are true to their word ,Thank you all
Staff are very professional, and helpful. We have just bought a third vehicle for another of our children, we currently have the other two vehicles still in the family. We would recomend the company for used vehicles without any doubt.
check very carefully what is said / offered
seems to be a "typical" car dealer, promises far more than he gives, inaccurate advert, take the time to check everything, don't just take their word for it