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Used Car Xchange LTD

Customer Rating

5 out of 5

Rating breakdown

  • AutoTrader
    5(35 reviews)
Had an experience with this dealer?

Customer Reviews (35)

  • Good experience

    By Tony B 7 Days ago | VERIFIED PURCHASE

    I brought from this dealer partly based on the excellent reviews. Whilst the experience I received wasn’t excellent is was very good and here is why: Purchased a BMW 1 series with the promise of a showroom condition car and although the vehicle was in good condition it was not markless or scratch free as promised. I traveled all the way from Bedford to collect the vehicle without seeing it (full payment already in their hands) the car needed 2 new tyres and a new wing mirror housing due to damage, which used car xchange made me aware of on collection and confirmed that they would refund back to me once work was complete and they did just that = Prompt refund into my bank account the day the work was done. A very respectable, trustworthy dealership and I would highly recommend. However I would also recommend viewing a car beforehand if possible and test driving it based purely on being told the vehicle was cosmetically ok. *Their valeter needs to be sacked, terrible job.

  • The best garage around by far

    By Wayne C on 17 May | VERIFIED PURCHASE

    Top class garage with top class staff. Very helpful and very professional and polite which goes a long long way with me. Best price by far as I was looking for a good few months. Highly recommend.

  • Very good dealer; actively seeking approval.


    Came up from Northampton based on reviews and price/mileage, and availability. They picked me up from the station. There was a warning light that came up when I drove down. UCE had me book it in for a check with a specialist on the warranty of course. Issue resolved on getting back the car and I'm happy. Highly recommended; thanks S.

  • Brilliant

    By Mark J on 18 Jan | VERIFIED PURCHASE

    Absolutely fantastic customer service. Stephen was a pleasure to deal with at all times. My son is extremely happy with his new car and I would recommend Used Car Xchange LTD to all.

  • Brilliant

    By Malcolm S on 23 Jan

    Came to look at a ds3 after looking around chester dealerships and basically being treated like a leper becouse i wanted to pay cash, i arived was seen right away,asked if i would like a test drive(for as long as i wanted) no pressure what so ever,two days later i picked the car up with an rac warranty and breakdown,fresh mot and fully valeted, £1000 cheeper a year younger and lower milage than any i had seen in the dealerships! Thanks steve,see you in a year for my next one.