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Matford Jaguar

Rating: 1/5(2 reviews)
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Address

  • Matford Jaguar 6 MATFORD WAY
  • MATFORD
  • Exeter
  • Exeter
  • EX2 8FN

Opening hours

Closed
SundayClosed
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00

About us

Matford Jaguar is an approved retailer serving customer across the county and further afield. Our Jaguar franchise has been part of Helston Garages Group since 2004 and as one of the group's dealerships, we have built a reputation for trustworthiness and efficiency based on the honesty and expertise of our employees. Our dealerships deal in a comprehensive assortment of new and used Jaguar. Whatever the age and history of our vehicles, they have been rigorously examined for their…

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Approved JAGUAR dealer

JAGUAR logo

This retailer is part of the Jaguar UK network

COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

Customer safety and satisfaction is paramount at our dealership. We therefore have put COVID-19 safety measures in place to help protect our customers when using our services. These include social distancing practices when handing over vehicles through our contactless collection service.

Our services

Business

  • Click and collect
  • Vehicle health checks
  • Winter vehicle checks
  • Car sourcing
  • Car buying
  • Part exchange
  • Finance services
  • Handover specialist
  • Contactless transactions
  • Extended warranties
  • Insurance services

Onsite facilities

  • New vehicle sales
  • Used vehicle sales
  • Parts
  • Servicing
  • Approved Workshop
  • Business centre
  • Parts & Accessories, Clothing
  • Tyre fitting & repairs

Location

Address

  • Matford Jaguar 6 MATFORD WAY
  • MATFORD
  • Exeter
  • Exeter
  • EX2 8FN

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2 customer reviews

1 out of 5
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2 customer reviews

  • Gary B06 May
    1.0

    Mercedes next time

    I bought 2 Jaguar ipaces for my company at around £140,000. Number plate fell off of one of them after a year and 7,000 miles because the flimsy sticky tape on the back obviously came off so got stopped by the police. Car cannot be driven without a number plate so I was effectively off the road for 4 days. Would Jaguar recovery come and sort - er no! Would Matford sort - er yes but would only send one through the post and only after paying £20 for the replacement as not covered under warranty even though I objected and tried to escalate. No matter whether its a warranty thing with Jaguar or not would you not think that Matford would feel some responsibility for the flimsy sticky tape. All in all a disgrace in my view. Mercedes (many of my previous cars) would never have been so petty about £20 for what was obviously a deficient fitting in the first place. And then they sent it in the post taking 3 days contrary to the next day delivery I was promised. No more Jags for me.

  • Nigel S31 Jan
    1.0

    Dreadful Experience with Matford Jaguar

    Attempted to buy a FType and two other cars at full asking price as advertised on the website. Dealer not interested at all in supplying an exchange value for my car, instead sent me a trade auction link saying thats the value. In return I sent 2 links from another dealer showing the value to be very different. Damaging the Jaguar brand in its refusal to exchange and as stated on the UK website and thaat of Jaguar UK.

    Matford Jaguar03 FebDealer reply

    Hi Nigel, we are very sorry that we were unable to meet your valuation of your E Type. A classic car is a very specialist market and not one we retail in so, on this occasion , we had to be led by our online research as to the value to a collector. We hope you are able to find a suitable buyer for your E Type. Kind Regards, Matford Jaguar

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