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Customer Rating

5 out of 5

Rating breakdown

  • AutoTrader
    5(2 reviews)
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Customer Reviews (2)

  • Amazing Dealer with amazing staff

    By Jamie G on 15 Feb | VERIFIED PURCHASE

    I have bought 4 cars now from Essex Ford so far, 3 MK7 Fiestas and most recently in September last year a MK4 Focus ST. Each time I have bought a car from them the service as been fast, efficient and extremely professional from the moment I entered the Dealership. You are very quickly greeted by a member of the dealer staff and I was always offered a drink. The Test drive process is very easy as well. Once the vehicle is ordered it’s a waiting game for its arrival but my salesman always provided updates for me. Delivery and handover of the vehicle is very thorough. You don’t feel rushed. I always take time to inspect the exterior and interior for defects on the vehicle and have so far never had any on delivery. The Salesman are very knowledgable about what everything does as well. When I took delivery of my ford performance Focus the salesmen explained in good detail what all the different drive modes do to the handling and performance of the car.

  • Second hand car purchase

    By Chris E on 15 Feb | VERIFIED PURCHASE

    Took on board all my requirements (size of car, no of doors, Insurance group, safety rating etc), & budget & matched me to my new vehicle No high pressure salesmen, & fully explained the whole process & options available