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Cooper Colchester BMW

Cooper Colchester BMW

"Our commitment to you is to maintain the highest possible dealership standards at all times, whether you are searching for a new or Approved Used BMW or are an existing owner. If professional excellence matters to you, come and talk to the local experts."

Customer Rating

4.6 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (149)

  • Excellent service

    By Mr Soltan on 19 Mar | VERIFIED PURCHASE

    Excellent service. I went for a recall but they managed not only to check it for free but also to clean it and I have not asked for it. ;)

    Reply from Cooper Colchester BMW

    on 21 Mar

    Mr Soltan, thank you for your kind words and this wonderful review!

  • Centralised service booking leaves much…

    By Mr Jim Carter on 18 Mar | VERIFIED PURCHASE

    Centralised service booking leaves much to be desired, especially in answering calls in a prompt manner (i.e less than 10 minutes). This lack of promptness also seems to be carried over very well into the dealership, as kept waiting 15 minutes just to "book in". On a brighter note, actual work carried out seems good and car cleaned nicely also.

    Reply from Cooper Colchester BMW

    on 20 Mar

    Mr Jim Carter, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

  • A relaxed friendly service

    By Mr. B Brown on 11 Mar | VERIFIED PURCHASE

    A relaxed friendly service. Kept up to date with the whole transaction thank you Simon

    Reply from Cooper Colchester BMW

    on 13 Mar

    Mr. B Brown, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

  • BMW COOPER

    By Mrs. Frances Winney on 04 Mar | VERIFIED PURCHASE

    Super customer services. Would totally recommend.

    Reply from Cooper Colchester BMW

    on 06 Mar

    Hi Mrs. Frances Winney! We're so happy we were able to help you out!

  • Would highly recommend

    By Mr. Michael Harding on 04 Mar | VERIFIED PURCHASE

    Would highly recommend. Service was great

    Reply from Cooper Colchester BMW

    on 06 Mar

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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