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Monifieth Cars

Our awards

Highly rated for our customer service 2020

Monifieth Cars

In 1995, Shamir Majid and his brother Latif were looking for an opportunity to start a business. Both in their early 20's, the brothers were unsure what direction to take, but when the going concern, Monifieth Cars became available, they grasped the opportunity. Shamir and Latif had very strong beliefs on how a pre-owned car business should be developed. Shamir says, “Second-hand car dealers have a very poor reputation. We wanted to distance ourselves from that image by providing a first-rate service and top-quality products.” “Our cars are quality vehicles. We look to buy in cars we would be happy to drive ourselves. We sell on quality, pre-owned vehicles and have been HPI checked.” With the support of the Royal Bank, which had been the family’s bank for some years. The brothers became established in Monifieth. Working in a close-knit community has been a major advantage. Shamir says, “Our reputation has been built on recommendation. Word of mouth has brought us many customers and, once they come to us, we find they are very likely to come back again when they want a newer model. ”The brothers’ philosophy is not that closing a sale is the completion of business with a customer, but it is the start of a relationship. One older driver brought her car back six months after she had bought it.She had a problem with the wiper. The brothers replaced the blade. Valeted the car and returned it to the customer. She was so impressed with the promptness and quality of service that she returned to the showroom within an hour of collecting the car with home-baked bread for Shamir and Latif. “It’s days like that which make the effort worthwhile,” says Shamir. “We have always believed that running a business is not just about money. If the customer is happy then we are happy.” A recent development has been the launch of an import business, bringing in performance models for customers. This has seen the company’s name become known the length and breadth of the country.Amongst the cars they have sold-on have been new BMW’s and Mercedes which attracted customers from the north of Scotland to London. 4 Maule Street, Monifieth, Dundee, Scotland, DD5 4JN

Customer Rating

4.9 out of 5

Rating breakdown

  • AutoTrader
    4.9(40 reviews)
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Customer Reviews (40)

  • Would buy from here again

    By Iain Y on 06 Sep | VERIFIED PURCHASE

    Very good service. Couldn’t be more helpful, although took a little time to get the car ready

  • Purchase of Audi S5

    By Rob F on 29 Aug | VERIFIED PURCHASE

    Excellent service right through buying process , sourced a car which exceeded my expectations and delivered with a very personal service. Have dealt with Sam and team for many years and the results are always the same , fantastic car and support through ownership.

  • Monifieth Cars. Superb!

    By Kathrina B on 16 Aug | VERIFIED PURCHASE

    Totally treated as an individual customer, with all the attention to my purchase wants and needs. Not at all rushed and guided through all necessary legal requirements. Can honestly say first class customer service.

  • Excellent service, lovely people.

    By Fraser W on 14 Aug | VERIFIED PURCHASE

    I bought my current car from them. They were excellent in every aspect, lovely people, amazing service, reasonable pricing. They went above and beyond whenever they could. I would highly recommend them.

  • great service highly recomended

    By Garry H on 09 Aug | VERIFIED PURCHASE

    Very freindly and plesant experience of buying my audi a4 sline, travelled from crewe to pick up the car in a rent a car and was pick up from the car rental place, excellent service and would recomend monifieth cars to anyone.

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.