Customer Reviews (13)
My new 1 series!
Brilliant hospitality from the moment I walked into the showroom! They had a 1 series demonstrator all ready for me to be test driven and from my amazing experience I purchased a brand new 118i! The staff here are really great and helpful!
Great buying experience
love my new 2 series convertible! From the video sent to me on my enquiry to when I collected my shiny car the whole experience was amazing! highly recommend :-)
From the moment I entered the showroom I felt immediately welcome. They have an excellent range of used cars and most importantly they had a 3 series demonstrator for me to drive which ultimately lead me to buy a new one.
Had a wonderful time dealing with Cavin. He really looked after all our needs and took great care of us. Premium service from a premium brand!!
Awful, awful experience
What a disappointing purchasing experience. I contacted Marshall BMW back in August to arrange test drives and purchases of two new i3s for my partner and I. I appreciate that i3s are only c.£40k each but even so, you'd have thought that our custom would be welcome and that I wouldn't have to chase a sales person every step of the way via numerous emails and phone calls. After several weeks of trying to communicate with our allotted salesperson and them not returning my calls or responding to emails, I gave up. I phoned the next nearest BMW dealer and found that our money and business was much more appreciated there. Our next closest dealer was amusingly Snows BMW on the Isle of Wight of all places! I highly recommend Snows to anyone in the Poole & Bournemouth area looking to buy a BMW or Mini. No issues with communications and you wouldn't know that they're on an island with the delivery/collection service that they offer.