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Donalds Mazda Ipswich

Donalds Mazda Ipswich

"Donalds Ipswich is an authorised Mazda dealership offering new and used sales, servicing, MoT and parts throughout Ipswich and the local area. We are part of The Donalds Group, who operate six franchises throughout East Anglia at four locations."

Customer Rating

4.8 out of 5

Rating breakdown

  • AutoTrader
    4.8(26 reviews)
Had an experience with this dealer?

Customer Reviews (26)

  • Excellent, cannot fault the experience.

    By Matthew L 26 Days ago | VERIFIED PURCHASE

    I purchased a Vauxhall that had been traded in. I still received the same level of customer service had I been purchasing a Mazda. Can not fault the experience.

    Reply from Donalds Mazda Ipswich

    1 Day ago

    Matthew thank you for taking the time to complete a review. I am glad you had a positive experience. I can assure you we always aim to deliver the very best level of customer service regardless of what car a customer purchases from us. We can still look after you for any servicing MOT's and or repairs you need in the future so please keep in touch. regards carl and the team

  • Buying a used car

    By Christopher P on 21 Jun | VERIFIED PURCHASE

    Called in without an appointment and were made very welcome. Manager and sales staff were very friendly and helpful and extremely knowledgeable about the car. Excellent service throughout.

    Reply from Donalds Mazda Ipswich

    1 Day ago

    thank you for your taking the time to complete a review. I appreciate you had been disappointed by the condition of the car you had seen prior to viewing ours at a different dealership. I am thankfully for your positive comments on how we dealt with you and the condition of the cars when you arrived. Whilst we don't normally turn a car around within 2 hours given the distance you had travelled I am glad we could get it done whilst you were on site. As always if you need help please come back to us. from Luke, Paul and the team at Donalds Mazda Ipswich

  • Great service from Donald's Mazda Ipswich

    By Dawn K on 19 Jun | VERIFIED PURCHASE

    Great service from Donald's Mazda in Ipswich. The salesperson was fair and knowledgeable and phoned me a few days later to check everything was ok and whether I had any questions.

  • Juat bought a Mazda 3

    By Jacqueline H on 09 Jun | VERIFIED PURCHASE

    Great service, honest salesmanship . Would recommend. Knew all subject knowledge about the cars we looked at which helped greatly in our decision what model to purchase.

    Reply from Donalds Mazda Ipswich

    on 16 Jun

    that you for your kind words regarding our knowledge and honesty its something we work very hard on here. I will pass your comments onto Aaron who looked after you. I know you have a Mazda dealer a few miles from you but thank you for making the effort to come across and purchase from ourselves. If we can be of assistance in the future for anything at all please don't hesitate to get in touch Aaron and the sales team

  • Used Mazda 6

    By Matthew W on 14 May | VERIFIED PURCHASE

    Honest no pressure salesman, excellent dealership, extremely helpful and knowledgeable.

    Reply from Donalds Mazda Ipswich

    on 22 May

    Matthew thanks for you kind review. I appreciate your comments regarding the members of the team especially Aaron who looked after you for the majority. A lot of time and effort goes into training our staff and I am glad you appreciated their knowledge and how helpful they were. Whilst I appreciate we are not the most local Mazda dealer to you it would nice to see you back for any servicing and parts business you may need. Please consider us again when looking at other vehicle purchases also. Regards Luke and the team