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Eden Approved Newton Abbot

At Eden we are striving to create 'a better world of motoring' to provide our customers with an unparalleled level of customer service. Since our launch in January 2008, we have established ourselves as one of the most successful motor groups in the UK and we are continually striving to deliver ever higher standards. We are all dedicated to putting the needs of our customers first and all our centres are open for vehicle sales up until 9pm every Tuesday and Thursday giving our customers the opportunity to utilise our facilities in the evening thus providing increased flexibility - there is time to eat and relax after work and visit us when traffic volumes are lower; every Eden centre is also open for vehicle sales until 7pm on Saturdays.

Eden Approved Newton Abbot

"NetworkQ was one of the first national used car programmes in the UK and is considered to be one of the most thorough and reliable used car programmes ever developed. Over the years, we have continued to motor forward, offering a comprehensive package of benefits designed to take all the worry out of buying a quality used car."

Customer Rating

4.8 out of 5

Rating breakdown

  • AutoTrader
    4.8(66 reviews)
Had an experience with this dealer?

Customer Reviews (66)

  • False 0% APR offer

    By Rinske G on 20 May 18 | VERIFIED PURCHASE

    Pleasant exchange with the sales person, good service but a couple of niggles about the whole selling process. I was asked for written feedback after I agreed to buy a car and been through all the paperwork. I asked if I could take it away with me and post it so I could give considerate feedback but I was asked to fill it it in front of the salesman I was giving feedback about and hand it back to him. You have to be made of tough stuff to feel comfortable enough to leave any other than positive feedback, which I am not, making the whole process a farce with no space for genuine, honest and considered feedback. The other niggle was the negotiation process. The garage manager offered us a discount for paying in full and no discount for paying in instalments with 0% APR. To my knowledge it is illegal to have any 0% APR offer rate more expensive than the sale price. The garage manager wanted an extra £90 for us to have a “0”% credit offer! I’m considering reporting this to the FSA.

    Reply from Eden Approved Newton Abbot

    on 06 Jun 18

    Hi Ms Goettsch, Firstly, Thanks for your business and thanks for your time on the telephone today, I'm glad to hear you enjoyed your holiday and that you are enjoying your MINI! I'm pleased I was able to discuss your feedback and I apologise again that we did not make your purchase as enjoyable as it should have been, please be assured that I will ensure the team and myself ensure that we get this right going forward. I look forward to speaking with you again and thanks once again for your time. Kind Regards Russell Catlow Branch Manager

  • Good service

    By Philip V on 20 Apr 18 | VERIFIED PURCHASE

    Friendly service, good communication. Gave a decent price in my car and did a good job of preparing the new car. They explained to me various options for different cars and listened to my requirements.

    Reply from Eden Approved Newton Abbot

    on 06 Jun 18

    Hi Philip, Thanks for the great feedback, I'm really pleased to hear you enjoyed your experience. Kind Regards Russell Catlow Branch Manager

  • Nice to deal with a great guy

    By Kay S on 10 May

    Our recent experience of Newton Abbot Eden Vauxhallwith Marcus was delightful, I really don’t like pushy, arrogant sales men. We were lucky enough to deal with a great guy, who not only found us exactly what we where looking for once, but twice. Really easy stress free sales. excellent service. Thank you

  • My experience with Marcus at Eden Approved

    By Jane B on 09 May

    My salesman at Eden Approved Newton Abbot was the best salesman I could ask for. I have a huge dislike for buying cars and dealing with salesman so it was a great relief to meet someone who put me at ease, with no hard selling or smarminess. He made the whole sale very relaxed and easy - and he didn't object when I accidentally went for a longer test drive than planned! He was open and fair about the extras available and wasn't pushy. I cannot recommend him highly enough.

  • 1st class service , all the way.

    By Andy D on 08 May

    My experience at Eden with Marcus was brilliant, I called in as I was passing and within 10 mins Iwas on a test drive, no high pressure sales , I was offered refreshments . Everything was explained in easy to understand terms . It was a pleasure to do business , always polite . Next time I want to change my car ,you know where i'll be heading.