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Truscotts Peugeot Exeter

Rating: 4/5(4 reviews)
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Address

  • Matford Park Road
  • Exeter
  • Devon
  • EX2 8FD

Opening hours

Closed
SundayClosed
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:30

About us

Helston Garages Group has enjoyed a close relationship with Peugeot since 1993, when the business purchased Truscotts of Helston. In the years since, the group has grown to include four more Truscotts dealerships in Barnstaple, Exeter, Honiton and Launceston, and attends to the motoring needs of Peugeot customers throughout the whole of Cornwall and Devon. Walk into any Truscotts franchise and you will find committed and knowledgeable staff keen to answer any queries you may have about our…

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Approved PEUGEOT, VAUXHALL & CITROEN dealer

PEUGEOT logo

This retailer is part of the Peugeot UK network

VAUXHALL logo

This retailer is part of the Vauxhall UK network

CITROEN logo

This retailer is part of the Citroen UK network

COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

Customer safety and satisfaction is paramount at our dealership. We therefore have put COVID-19 safety measures in place to help protect our customers when using our services. These include social distancing practices when handing over vehicles through our contactless collection service.

Our services

Business

  • Click and collect
  • Vehicle health checks
  • Winter vehicle checks
  • Car sourcing
  • Car buying
  • Part exchange
  • Finance services
  • Handover specialist
  • Contactless transactions
  • Extended warranties
  • Insurance services

Onsite facilities

  • New vehicle sales
  • Used vehicle sales
  • Parts
  • Servicing
  • Approved Workshop
  • Business centre
  • Motability
  • Parts & Accessories, Clothing
  • Tyre fitting & repairs

Location

Address

  • Matford Park Road
  • Exeter
  • Devon
  • EX2 8FD

Contact us

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4 customer reviews

4 out of 5
75%
0%
0%
0%
25%

4 customer reviews

  • Neil R18 Days ago
    1.0

    Truscott's could & should have done better.

    I'm very Disappointed at being mislead on a distance selling purchase agreement, the vehicle arrived with manufacture paint defects to the sills on the vehicle & scratches dents over the bodywork, of which I was never told about. They put mixed matched tyres on the vehicle but showed the vehicle here on auto-trader as having the same tyres all round. Which lacks Professionalism customer respect & customer care & satisfaction, especially when a customer has spent £22,500 Grand on a vehicle. Many parts of the deal were clearly not met, the vehicle was very under par on preparation in the cleaning & valeting to which they apologised, but the damage was already done. They didn't even fulfill the agreement of the deal by putting a full set of mats in the car, they just put a set of front mats in the boot. They actions will only lead to their own downfall. I can prove that my review & comments are 100% true if auto-trader wish to contact me I'll gladly send them the photographs.

    Truscotts Peugeot Exeter16 Days agoDealer reply

    Hi Neil, We very sorry to hear of your dissatisfaction. It is important to stress that as an organisation founded on customer loyalty and committed to providing the highest levels of customer service, it is always a matter of regret and concern for us when a customer feels dissatisfied or has any issue with any of our services, or a member of staff. As a Dealership we are 100% committed to providing all customers exceptional customer service, every time they contact us or visit the Dealership and I apologise for any inconvenience or frustration caused. Our Franchise Director has been in contact with yourself to provide clarity on you concerns raised and offer a full refund should you with to return the vehicle. Once again we apologise for any inconvenience or frustration caused.

  • Jenny K26 Feb 19
    4.8

    Great service

    I have used Truscotts Peugeot in Exeter to service my car for the last 5 years. The staff are always friendly and helpful. Special thanks to Mark for taking extra time today to sort out my complicated iPhone to car problem! Highly recommend this company.

  • Peter M10 Jan 19
    5.0

    peter gilbert

    electric power steering problem with my wifes 207sw ,phoned Truscotts Peugeot Exeter and they had the car in the following day,very helpfull reception staff .i was phoned before lunch time and told car was ready and no charge..Receptionist Katie was very helpfull and her customer service was faultless. { i own and run a garage so i know what i am talking about].

  • Raymond L17 Feb 18
    5.0

    Car service

    Hello, I would like to thank the staff of Truscotts for servicing my car and washing it and hoovering it out, well done Truscotts

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