Arnold Clark Ford (Penrith)

Customer Rating

4.7 out of 5

Rating breakdown

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Customer Reviews (113)

  • I Bought a car which broke down after 4…

    By Linda on 24 Feb | VERIFIED PURCHASE

    I Bought a car which broke down after 4 months. My Car lay in arnold clark garage for just under 4 months due to , was not repaired properly and went to an independent garage which cost a further £1450.

  • Friendly customer service from Jamie…

    By Tw on 06 Dec 18 | VERIFIED PURCHASE

    Non pushy, friendly customer service from Jamie pickthall. Professional and helpful with options available. Follow up call also after purchase.👍's up.

  • Couldn’t choose better

    By Mr Piotr Mirocha on 29 Nov 18 | VERIFIED PURCHASE

    Couldn’t choose better, very happy over all

  • Ensure all cars are checked thoroughly…

    By Mrs carol Watson on 25 Nov 18 | VERIFIED PURCHASE

    Ensure all cars are checked thoroughly before selling , my car needed to be retured after breaking down within a week and I’ve been made to feel like a nuisance since , not even a mention of compensation , very poor service

    Reply from Arnold Clark Ford (Penrith)

    on 30 Nov 18

    Hi Carol, We apologise for issues with your car and for the disappointment that this has caused you. We understand our Customer Services have been looking into your concerns with your branch and we hope that we'll be able to help you with getting these issues resolved. Thanks, Begonia, Arnold Clark

  • Fab service!

    By Miss Charlotte Skelton on 20 Nov 18 | VERIFIED PURCHASE

    Had a very good experience with Arnold Clark. My sales advisor helped me find my perfect car. Thank you