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Mercedes-Benz of Carlisle

In our state-of-the-art dealerships across the U.K, Sytner Group represents the world’s most prestigious car manufacturers. All of our staff are knowledgeable and enthusiastic; making every interaction special by going the extra mile.

Mercedes-Benz of Carlisle

Mercedes-Benz of Carlisle Approved Used. Our Approved Programme guarantees the incomparable driving experience that you expect of Mercedes-Benz. Talk to our Sales Team for more information.

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Parts
  • MOT
  • Fleet
  • Servicing
  • Alarms
  • Finance
  • Paint Shop
  • Accessories
  • Part Exchange
  • Warranty
  • Insurance
  • Body Shop
  • Vehicles Wanted
  • Recovery
  • Delivery
  • Assurance
  • Communications

Customer Rating

4.8 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (8)

  • I had my car booked in for a MOT.

    By James Moss 6 Days ago | VERIFIED PURCHASE

    I had my car booked in for a MOT on Saturday 14th November at 1:30 pm After a and 60 mile one hour drive I arrived 15 min early to be told it would be 4:00 pm before my car would be ready. Adding, the toilet facility and refreshments were not available. I'm 67 year gentleman and needed the toilet after my journey. After 30 min I had to get a taxi into Carlisle to use the toilet and get a coffee. Your reception person Katy was kind enough to order a taxi for me, and the mechanic who carried out the work was very apologetic for it taking so long, which was appreciated. This was far from the Mercedes Benz experience, I'm used too. Regards, James Moss.

  • Great service once again from Mercedes…

    By Mr McMullen 8 Days ago | VERIFIED PURCHASE

    Great service once again from Mercedes of Carlisle. Dealt with sales person Katy Tapstoc.From first call regarding a car for sale she was great and explained click and collect. 10 out of 10.We bought the car.

    Reply from Mercedes-Benz of Carlisle

    3 Days ago

    Good morning Mr McMullen, I am delighted to receive your excellent 5 star rating and review for Mercedes-Benz of Carlisle. Thank you for letting us know you're happy with the service provided by Katie, she'll be over the moon with your lovely feedback, as am I! Thank you for your business, we really so appreciate it and we look forward to welcoming you again in the future. Best regards, Louise Smith - Head of Business

  • New car purchase

    By Mr Kneen 21 Days ago | VERIFIED PURCHASE

    The service and attention to detail on our visit was second to none. We are first time Mercedes buyers and indeed it was our first ever visit to your showroom. We would like to give special thanks to Samantha Harrison for whom nothing was to much trouble which made the purchase an enjoyable experience.

    Reply from Mercedes-Benz of Carlisle

    17 Days ago

    Good morning Mr Kneen, I am thrilled to read your kind words and fantastic 5 star rating and review. I am very lucky to work with a fantastic team who believe in delivering industry leading levels of customer service, Samantha is a great advocate and I am delighted to learn that you are now the proud owner of shiny new Mercedes-Benz, welcome to the club! Please come back and see us again soon but in the meantime, if there is anything further we can help with, please don't hesitate to get in touch. Kindest regards, Louise Smith - Head of Business

  • Jonathan Edgar was extremely helpful

    By Margaret 21 Days ago | VERIFIED PURCHASE

    Jonathan Edgar was extremely helpful, courteous and professional in providing assistance to me regarding the potential purchase of a GLA.

    Reply from Mercedes-Benz of Carlisle

    17 Days ago

    Good morning Margaret, Thank you for submitting your 5 star Trustpilot rating and review of Mercedes-Benz of Carlisle. Feedback is extremely important to all the team here and we regularly share it to encourage the very best customer experience possible. I'm delighted to hear that Jonathan looked after you so well and that you found him to be helpful, courteous and professional - music to our ears! We look forward to you returning in the future! Kind regards, Louise Smith – Head of Business

  • Sales Consultant Jess Weild excellent

    By Mr John Wilson 21 Days ago | VERIFIED PURCHASE

    Sales Consultant Jess Weild excellent Only down side was the hand over outside in the wind and rain

    Reply from Mercedes-Benz of Carlisle

    17 Days ago

    Good morning John, Thank you for taking the time to leave Jess and Mercedes-Benz of Carlisle a super 5 star rating and review, we really do appreciate it. It's so disappointing that current social distancing guidelines prevent us from utilising our state of the art handover bays to present customers with their new vehicles, but hope that this didn't detract too much from making your purchasing experience a great one! We look forward to welcoming you again soon. Kind regards, Louise Smith - Head of Business

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.