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Donnelly and Taggart Motorstore Derry/Londonderry

Donnelly and Taggart Motorstore Derry/Londonderry

Our Donnelly & Taggart Motorstore Eglinton is your one stop shop for all your used car, van and 4x4 needs in the Eglinton and wider L’Derry area. As part of the Donnelly Group, one of Northern Ireland’s largest dealer groups, we can offer you expert advice as a used vehicle specialist, with the peace of mind we are part of a trusted and long established dealer network.

Services offered

  • Used Vehicle Sales I Parts I MOT I Servicing I Warranty's I Finance I Vehicles Wanted I Part Exchange I Recovery I Body Shop I Paint Shop

Customer Rating

4.6 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (52)

  • Donnelly Group were more than good they…

    By Keira Doherty 15 Days ago | VERIFIED PURCHASE

    Donnelly Group were more than good they were extremely helpful and facilitated with every need. I am from ROI so they even booked for me to have it bonded over.

    Reply from Donnelly and Taggart Motorstore Derry/Londonderry

    14 Days ago

    Hi Kiera, Thank you for sharing this great review. We are delighted to hear that you were pleased with the excellent service received! We look forward to welcoming you back in the near future. Many Thanks, Donnelly Group

  • No full tank of petrol’ as promised and…

    By Carolyn Bunting 19 Days ago | VERIFIED PURCHASE

    No full tank of petrol’ as promised and the car didn’t even have any mats on the floor. There was holes in carpet were the mats had been removed.

    Reply from Donnelly and Taggart Motorstore Derry/Londonderry

    15 Days ago

    Hi Carolyn, Sorry to hear that you felt you had a negative experience with Donnelly Group - we would like to help. If you would like your experience looked in to can you please send us an email to customer.relations@donnellygroup.co.uk where our Head Office Team will assist. Many Thanks, Donnelly Group

  • Absolutely shocking for what I paid…

    By Mr A Donaghey 24 Days ago | VERIFIED PURCHASE

    Absolutely shocking for what I paid for! Was promised issues would be done before purchased..... Go to collect it on a rainy day and it was done to a shocking standard.... Not the salesman's fault. Anyway after a week of trying to get it sorted it eventually did... Perfect happy days! Until!!! yesterday got my car a first wash at your standard car wash and the paint is off at the back passenger arch... You can clearly see it was marked/hit/damaged before purchase! For the money paid this a below standard car and customer service wasn't great! Either I've been caught or they've been caught! I know my consumer rights and the offcom code of practice so I'm not sure what to do anymore. Fed up at this stage. If it wasn't for other parties involved I would of given the car back and I might just do that after having a chat. Both my mother and her partner bought new cars off them before but I seriously seriously doubt they'll even look at them again. Would not recommend to anyone.

    Reply from Donnelly and Taggart Motorstore Derry/Londonderry

    21 Days ago

    Good Evening, Sorry to hear that you felt you had a negative experience with Donnelly Group - we would like to help. If you would like your experience looked in to can you please send us an email to customer.relations@donnellygroup.co.uk where our Head Office Team will assist. Many Thanks, Donnelly Group

  • Good customer service

    By Sam J 24 Days ago | VERIFIED PURCHASE

    Good customer service, sales person drove the car approx 80 miles to let me view it. Good communication during the sales process on phone and email and smooth transaction. The only two minor negatives were that they were not interested in taking a trade in and I was expecting the car to be spotless when picking it up but it wasn’t.

    Reply from Donnelly and Taggart Motorstore Derry/Londonderry

    16 Days ago

    Good afternoon Sam, on behalf of Donnelly Group we are so thrilled to have received your review and honest feedback on our services. We hope to see you back with us someday soon. Kind regards, Donnelly Group.

  • Young fella Joe made it a great…

    By Ms Marie McLaughlin 25 Days ago | VERIFIED PURCHASE

    Young fella Joe made it a great experience and so helpful and no big sales drive just lovely people to deal with highly recommend.

    Reply from Donnelly and Taggart Motorstore Derry/Londonderry

    16 Days ago

    Hi Marie, thank you for leaving such a positive review. We appreciate you taking the time to write this and we hope to see you back in the near future, Many thanks, Donnelly Group.