Customer Reviews (5)
Kia Stockton! Your the bestest.
Callum was very friendly and courteous towards my wife and I. We love our new Kia Stonic, which I have dubbed the ‘Superstonic’!! 😂 we highly recommend Kia Stockton, also Chris was very helpful and all in all, a great experience. Good work guys!!
Friendly sales staff
Bought a used car from here. Great friendly atmosphere, salesman was helpful and made the process very easy.
We went to Kia Stockton to look around and were so impressed we had a test drive and loved the Venga SR7. We also got a very good price on a part exchange. Excellent customer service from Matthew the salesman he was friendly, courteous and professional, he knows his stuff! All the work that was agreed was done on the car it was washed and valleted before we picked it up. We had to have a small repair done later and was given a car while our's was in the workshop. The communication was excellent and all the salesmen acknowledged us when we were in the show room, a very friendly bunch. Thank you Stockton Kia you get our recommendation.
Fantastic garage, excellent service
Excellent customer service from the salesman. I live 70 miles away from Kia Stockton but they were happy to meet me approximately 25 miles from home to enable me to look at a car. We agreed a sale and I also got a very good price on a part exchange. All the work that was agreed was done on the car and I was able to choose a time and a place to swap my part ex for my new car. The communication was second to none and all without even visiting the garage! Thank you Stockton Kia, you made everything so easy.
Poor Service and Very Poor Judgement
I visited during my lunch break to discuss trading a 2016 focus for a Sportage and was completely ignored for what I can only assume was going in my work clothes. 2 salesmen actually looked the other way and when I approached another he walked off. I'll take my business to SG PETCH KIA Darlington where custom is appreciated.
Reply from Kia Stockton Limited
on 25 Apr 19
Hello Iain. We are sorry to see you have only given us a 1* review. We take our customer service very seriously and we would like to know more about how we can improve. Please could you send an e-mail to firstname.lastname@example.org outlining what we could have done to make your experience a 5* one. Thank you - Stockton Kia