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Charles Hurst Usedirect Belfast

Charles Hurst Usedirect Belfast

As the largest new and used car dealer group in Northern Ireland, Charles Hurst is proud to represent some of the world's leading new and used car and motorcycle manufacturers as well as vans for sale within its dealerships. With showrooms across Northern Ireland covering a wide variety of franchises, our car dealerships really do offer the widest choice of new and used vehicles.

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Finance
  • Warranty
  • Delivery
  • Aftersales Care

Customer Rating

4.3 out of 5

Rating breakdown

  • Judge Service
    4.3(2089 reviews)
  • AutoTrader
    2.3(3 reviews)
Had an experience with this dealer?

Customer Reviews (2092)

  • Very satisfied

    By Mr A on 25 Aug 17 | VERIFIED PURCHASE

    Extremely professional sales person, with good personality - not pushy and knew his stuff. A real pleasure to deal with

  • Very satisfied

    By Mr M on 21 Aug 17 | VERIFIED PURCHASE

    I'd recommend Usedirect Belfast to anyone because of their friendly service.

  • Very satisfied

    By Mr Raymond Mulligan on 08 Aug 17 | VERIFIED PURCHASE

    The experience at Usedirect Belfast was great because it seems too have a wide range of vehicles.

  • Very satisfied

    By Mr Sean Kelly on 07 Aug 17 | VERIFIED PURCHASE

    Usedirect Belfast were really helpful and I'd recommend them because sales person was very present and personable to deal with. Was open and honest with questions I had

  • Very dissatisfied

    By Mr Robert Blair on 04 Aug 17 | VERIFIED PURCHASE

    My experience at Usedirect Belfast could have been better because . Before sales service was excellent with the salesman Chris being both competent friendly and a pleasure to deal with. The problem in my case is with their after sales. There are two small issues outstanding which three weeks after purchase I am still waiting to be resolved. The main problem is lack of communication. After numerous phone calls with promises of call backs which never happen these small issues have become increasingly frustrating.I eventually tried to contact Ricky Ayre (Franchise sales manager)by phone on three separate occasions over a period of three days, on each occasion he wasn't available and I was promised a call back. No call back was forthcoming. If this is typical of their after sales I symathise with anyone who has a major issue after purchase. Unless they can redeem themselves this is not a company I would be recommending or dealing with again.