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Bassetts Honda & SsangYong

Customer Rating

4.6 out of 5

Rating breakdown

  • Judge Service
    4.6(324 reviews)
  • AutoTrader
    4(4 reviews)
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Customer Reviews (328)

  • Dissatisfied

    By Mr Peter Jacob on 23 May 19 | VERIFIED PURCHASE

    My experience at Bassetts Honda Swansea could have been better because the tinted windows I had paid for had not been done when I collected the car, I phoned the dealership several times over the next few days to speak to the sales manager ( on the advice of the salesman who sold the car, who only worked Friday Saturday and Sunday, and therefore was not able to help ) on each occasion I was told that the sales manager had just nipped out, and he would phone back on his return, he never did. After three days I returned to the dealership and had a refund of the £250 I had paid. I then arranged to have the windows tinted myself, worked out £70 cheaper.To Bassets Honda Swansea, please don't reply thanking me for my feedback and ask me to contact you to resolve this issue, you've had the opportunity to help, and I don't want to waste anymore time trying to contact you.

  • Very satisfied

    By Mr Trevor Gaffney on 08 May 19 | VERIFIED PURCHASE

    Bassetts Honda Swansea were great because nice salesman Jamie not too pushy,which some sales men are and it does put me off

  • Very satisfied

    By Mr P on 24 Apr 19 | VERIFIED PURCHASE

    I'd recommend Bassetts Honda Swansea to a friend because they were very good and gave detailed explanations throughout our transaction.

  • Very satisfied

    By Mr Lee Radford on 19 Apr 19 | VERIFIED PURCHASE

    Bassetts Honda Swansea were helpful because they explained everything and it was a very pleasant experience of buying a car

  • Very satisfied

    By Mr David Sheldon-Jones on 18 Apr 19 | VERIFIED PURCHASE

    I'd endorse Bassetts Honda Swansea because Jamie was extremely helpful and patient with me. No pressure selling just trying find the right car for me.

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.