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Douglas Park BMW Stirling


Douglas Park BMW Stirling

"Douglas Park BMW is part of the successful Park's Motor Group and have established themselves as the largest BMW retailer group in Scotland. With authorised BMW Centres in Glasgow, Hamilton, Hillington & Stirling our aim is to ensure that your BMW purchasing and ownership experience is as enjoyable as possible."

Services offered

  • Used Vehicle Sales I New Vehicle Sales I Motability
  • Parts I MOT I Servicing I Finance I Accessories I Part Exchange I Warranty I Bodyshop
  • Rental

Customer Rating

2.7 out of 5

Rating breakdown

  • AutoTrader
    2.7(3 reviews)
Had an experience with this dealer?

Customer Reviews (3)

  • What a horrible place for a premium brand outfit.

    By Craig C on 29 Jul 18

    First impressions cars all over the place and nowhere to park outside, half the cars on display have sold tags on them, is this some kind of weird sales tactic, no prices on any cars in showroom, hate that and nobody available to ask anything, nobody approached us to ask if we needed help, what a horrible place, seems to be a place full of their own self importance and no customer care, slippery slope.

  • Truly Awful after sales and customer care

    By Alan B on 13 Apr 18

    Truly awful after sales and customer care. Picked up my new BMW 6 series in Dec’17 from Douglas Park BMW Stirling which was a happy event until I drove it away - vibration immediately felt through the car at higher speeds. Reported this to the dealer but they refused to recognise any problem. I went to another dealer and spoke with BMW UK / Finance whom instigated ‘puma’ - a detailed fault finding process. This dealer not only found the problem, they fixed it and so is now the new working vehicle that Douglas Park Stirling failed to provide. Douglas Park Stirling put me through months of utter hell and still now with the facts of what was wrong with the vehicle clear will not acknowledge any wrongdoings in their dealings with me. They took my money and did nothing to fix the defect present from sale/collection. Their parent company, Parks UK has completely ignored all of my emails of complaint to them. Buyers please please truly be aware of what these people are capable of.

  • BMW335d moving from Mercedes

    By Bryce T on 29 Jul 17

    Having now bought 79 cars in my driving career I have dealt with a large number of dealers in the Central belt. Douglas Park Stirling and in particular Daniel and Jordan have been a revelation. Interested and knowledgeable staff where nothing is too much trouble. I got a fair trade- in without the usual protracted dance. Car prepared to the highest standard and they even threw in a years road tax. I had so much confidence in them I got them to fit a M performance pack and tints and they didn't let me down. It looks stunning. Sincere thanks.

    Reply from Douglas Park BMW Stirling

    on 04 Aug 17

    Hi Bryce and thank you very much for your kind words regarding your experience with our team at Douglas Park BMW Stirling, we very much hope to be part of the next 79 cars and beyond of course, once again many thanks for your business as we know you have a choice of where to purchase from in the market place, kind regards - Gavin Paterson - Head of Business

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